SAN MATEO, CA (February 03, 2010) — Keynote Systems (NASDAQ:KEYN), the global leader in on-demand mobile and Internet test and measurement solutions for continuously improving the online experience, today announced that Interval International and Redcats USA have recently adopted Keynote technology. Customers have many options and are choosing to use Keynote because its online test and measurement products are cost-effective, flexible, and comprehensive and deliver accurate data about their Web applications’ performance and availability. These capabilities allow them to proactively address glitches that arise and optimize the end-user experience on their applications.
‘We chose Keynote because we wanted a Web application monitoring tool that would provide us with accurate information about application failures so we could be confident we spend time investigating real issues. And we didn’t want to become experts in the software,’ said Robert Gaynor, vice president of technology services for Interval International. ‘Keynote partnered with us to help us achieve the full value from their solution, ensuring the accuracy of our testing scripts and training our people so we could become more self-sufficient around the tool.’
Interval International operates membership programs for timeshare owners and provides value-added services to its developer clients worldwide. Interval has a network of approximately 2,500 resorts in more than 75 countries and offers its resort clients and about 2 million member families high-quality products and programs through offices in 26 cities in 16 countries. It uses Keynote Application Perspective to test the performance and availability of its Web application.
‘We use Application Perspective and Transaction Perspective because we believe that these solutions provide very accurate data,’ said Louis Picchione, director, operations and network systems at Redcats USA. ‘In addition, we write our own scripts using KITE (Keynote Internet Testing Environment) and we’ve found that Keynote’s scripting tools are very flexible and easy to understand and use.’
Redcats USA is a division of Redcats Group, a global leader in Home Shopping for apparel and home furnishing. Drawing on a multichannel network combining catalogues, e-commerce and stores, Redcats Group generated 3.69 billion euros of sales in 2008 with 14 brands in 30 countries and a staff of 20,000 associates. It uses Keynote Application Perspective and Keynote Transaction Perspective to test Web site performance and availability for 16 Web sites on the Redcats USA Millena Platform (shared Web hosting platform).
‘Our customers’ connected and mobile Web applications are becoming increasingly mission-critical. The experience of Interval International and Redcats USA demonstrates that Keynote provides customers with the most accurate and comprehensive monitoring services and measurement data regarding Web application performance and availability from the end user perspective,’ said Vik Chaudhary, vice president of product management and corporate development for Keynote.
Chaudhary continued, ‘We are the industry’s market leading stand-alone provider of on-demand testing, measurement and monitoring services of online experience from the end-user perspective. We have a singular focus at Keynote which is to help our customers become ‘the best of the best’ in quality of experience of their connected and mobile Web sites. There is true value in that market position and Keynote customers experience it every day.’
Keynote Systems (NASDAQ: ‘KEYN’) is the global leader in on-demand test & measurement solutions for continuously improving the online experience. For over a decade, Keynote has been providing measurement data and testing capabilities that allow companies to understand and improve their customers’ online and mobile experience. Keynote has four test and measurement businesses: Web performance, mobile quality, streaming & VoIP and customer experience/UX.
Known as The Mobile and Internet Performance Authority’, Keynote has a market-leading infrastructure of 3,000 measurement computers and mobile devices in over 240 locations around the world. Keynote’s 2,800 customers represent top Internet and mobile companies including American Express, Disney, eBay, E*TRADE, Expedia, Microsoft, SonyEricsson, Sprint, T-Mobile, Verizon, Vodafone and YouTube.
Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 1-800-KEYNOTE.
Keynote, DataPulse, CustomerScope, Keynote CE Rankings, Keynote Customer Experience Rankings, Perspective, Keynote Red Alert,Keynote Traffic Perspective,Keynote WebEffective, The Internet Performance Authority, MyKeynote , SIGOS, SITE, Keynote’, The Mobile & Internet Performance Authority’, Screen Sensing Technology and Keynote FlexUse’ are trademarks or registered trademarks of Keynote Systems, Inc. in the United States and/or other countries. All other trademarks are the property of their respective owners. 2010 Keynote Systems, Inc.