Get your day off to the right start with your own MORNING MEETING. No shouting; no throwing of chairs; no name calling; no finger pointing.
Just a Sales Tip of the Day, a daily blast of music and some attitude for your enjoyment! M-F. No weekends, and I don’t do roomfill…
REMEMBER: There are so many scams out there that virtually every prospect who visits a sales center has at one time or another been scammed by someone, and many of these guests are coming to the presentation with a notion that what they are about to experience may very well be a scam too!
From a product and service perspective nothing could be farther from the truth because TS ‘buyers’ (owners) have a plethora of protections. But in the ‘travel’ universe scams are wide-spread, crossing all borders and demographics, and that is why at some point during the sales process the topic of scams should be raised by the savvy rep in order to put that issue to rest!
One way to do this is to actually tell a prospect that you, too, are aware of all the travel scams out there costing individual consumers a few hundred to thousands of their hard earned dollars, and then reassure them that the information you will be sharing with them is fully regulated.
And then outright ask them if they’ve ever been the victim of a travel (or any) scam and when they tell you, and most will, listen closely to what they say.
Then briefly empathize with their experience and demonstrate the difference between you and ‘them’ (scammers) by mentioning your licensing requirements, the background check you passed, the developer’s lawfully required ‘filings, etc., all aimed at protecting consumers (buyers/owners). By separating you (and the developer) from the real scammers out there who are wreaking havoc on your prospects, you’ll laugh all the way to the bank!
TODAY’S VIDEO: Scammers get scammed by Scambaiters
(To view ALL of the Morning Meeting sales tips and videos, click here.)