Mahindra Holidays & Resorts India Limited (MHRIL), India’s leading leisure hospitality services provider, today announced that 10 of its Club Mahindra Resorts have been conferred the much coveted RCI Gold Crown Awards® for the year 2010-11.
Chennai, Tamil Nadu, India (November 29, 2010) — Mahindra Holidays & Resorts India Limited (MHRIL), India’s leading leisure hospitality services provider, has announced that 10 of its Club Mahindra Resorts have been conferred the much coveted RCI Gold Crown Awards® for the year 2010-11. Important to note, MHRIL also operates the highest number of Gold Crown® resorts in the country.
Speaking on the achievement, Mr. Ramesh Ramanathan, Managing Director, MHRIL, said, “It’s a proud moment for us, these awards are based on actual customer feedback scores captured over a period of one year. RCI’s Gold Crown award for 10 of our resorts stands testimony to the dedication and efforts of our resort team. We constantly raise the bar and continue to fulfill our mission of creating memorable vacations for all our customers.”
The RCI Gold Crown is a recognition program honoring resorts that consistently offer superior vacation experiences. The RCI Gold Crown® and RCI Silver Crown® designations require resorts to meet established standards, based on member comment card ratings in various areas, including check-in/check-out, resort hospitality, resort maintenance, unit maintenance, unit housekeeping, resort amenities, unit amenities, and guest services.
Congratulating MHRIL on its achievement, Radhika Shastry, Managing Director, RCI, India said, “Club Mahindra’s achievement of securing Gold Crown awards for ten of its resorts affiliated with RCI is indeed commendable. RCI awards the Gold Crown only to those resorts that surpass the highest quality benchmarks in product and service delivery. We congratulate Club Mahindra Resorts for their commitment towards sustaining a high benchmark of excellence in quality and service standards.”
MHRIL’s 10 Gold Crown® Resorts include, Club Mahindra Binsar Valley Resort; Club Mahindra Dancing Waters, Naukuchiatal; Club Mahindra Fort Kumbalgarh Club Mahindra Kangra Valley, Dharamshala; Club Mahindra Kodagu Valley, Coorg; Club Mahindra Lake View Munnar; Club Mahindra Snowpeaks, Manali; Club Mahindra Tusker Trails, Thekkady; Club Mahindra Varca Beach, Goa; and Lake Forest Yercaud (Club Mahindra Associate). Further, Club Mahindra Lake View and Club Mahindra Varca Beach Resort hold the unique distinction of winning this award for 10 years in a row.
About Mahindra Holidays & Resorts India Limited
Mahindra Holidays & Resorts India Limited, one of the leading players in the leisure hospitality industry, offers quality family holidays primarily through Vacation Ownership membership. Club Mahindra Holidays is MHRIL’s flagship brand. Other brands by the company are Zest, Club Mahindra Fundays, Mahindra Homestays and Mahindra.Travel.
Club Mahindra Holidays was selected as Superbrand in 2009. The company has over 100,000 member families and operates more than 30 resorts across India and Thailand.
RCI is part of Wyndham Exchange & Rentals, the worldwide leader in vacation exchange and the European leader in vacation rentals, with access for specified periods to more than 80,000 vacation properties in approximately 100 countries. The vacation exchange business includes RCI, the worldwide leader in vacation exchange and provider of travel services to businesses and consumers, and The Registry Collection® program, the world’s largest luxury exchange program. The vacation rentals business includes Hoseasons, cottages4you, Novasol®, Cuendet®, Landal GreenParks®, Endless Vacation Rentals®, and other renowned vacation rental brands through which vacationers can rent a variety of property types, from city apartments to villas. Wyndham Worldwide Corporation is one of the world’s largest hospitality companies with leading brands in lodging franchising, vacation ownership, vacation rentals and vacation exchange. For additional information visit our media center.
SOURCE: Mahindra Holidays & Resorts India Limited