Integration of Award-Winning Biometric Palm Vein Technology into Time and Attendance System Enhances Identity Management and Security for Resort Housekeeping Employees across the United States
FOOTHILL RANCH, CA (December 9, 2010) — Fujitsu Frontech North America Inc., a leading provider of IT-based business solutions, including advanced technology products, biometric security, and digital media solutions, has announced that MasterCorp, the leading provider of resort housekeeping services in the vacation ownership industry, is deploying the Fujitsu PalmSecure™ palm vein authentication solution. The PalmSecure technology will replace MasterCorp’s existing, internally-developed, fingerprint-based biometric time and attendance system and provide a more reliable, hygienic and secure authentication solution that is easier to use and maintain.
MasterCorp provides more than 1 million housekeeping services annually to timeshare resorts in the U.S., delivering a cost-effective professional service for resort operators. As part of its commitment to provide secure staffing, MasterCorp manages housekeepers with an accurate identity management and authentication system.
“Early on, we recognized the inherent benefits of biometric authentication and led the timeshare industry in rolling out optical fingerprint scanners for time and attendance management,” said Jonathan Loveday, CIO at MasterCorp. “Our goal is to continuously improve on this process using the latest technology available. We explored several options and found that the Fujitsu PalmSecure solution, with its contactless technology that leaves no biometric trace behind and virtually no enrollment failure, could offer us the level of functionality, usability and security we require for all our properties. We are excited about the PalmSecure solution and the initial testing revealed greater speed, accuracy and ease of maintenance.”
MasterCorp will deploy the PalmSecure palm vein authentication technology at several timeshare resorts across the U.S. All housekeepers hired by the company will be registered to use the PalmSecure solution to clock in and clock out of work. The use of palm vein biometric scanning for daily staff clock-in/clock-out procedures has many advantages. For example, a simple palm vein scan rapidly identifies the employee, marking not only the exact time of the scan to ensure the accuracy of work hours, but also authenticating the employee as someone who should have access to the property, which enhances overall safety for resort guests. In addition, because the system provides paperless time and attendance management without the need for any oversight, housekeeping managers and dispatchers are freed up to focus on the guest experience instead of administrative tasks.
The Fujitsu PalmSecure sensor uses a near-infrared light to capture a user’s palm vein pattern, generating a unique biometric template that is matched against the palm vein patterns of pre-registered users. Unlike other readers, a PalmSecure device does not come into contact with the skin, making it extremely hygienic, non-intrusive and unrestricted by external factors such skin abrasions, conditions or chemical damages.
“The advanced PalmSecure biometric already has delivered proven successes for organizations in industries including healthcare, banking, IT and education,” said Vic Herring, vice president of sales and marketing, Fujitsu Frontech North America. “MasterCorp’s adoption of the PalmSecure solution gives us a substantial presence in the hospitality industry. By offering a high level of accuracy, easy integration into existing systems and security that is virtually impossible to forge at a price point that reduces overall operating costs, we are confident that biometric palm vein scanning is the future of hotel and resort authentication and identity management.”
About Fujitsu Frontech North America Inc.
Fujitsu Frontech North America Inc. offers a wide variety of products including retail point of sales terminals, self checkout systems, kiosks, media solutions, palm vein biometric authentication technology, Ethernet switches, RFID tags and bill dispensers – with sales, service and engineering support throughout the United States. Fujitsu Frontech North America Inc. is headquartered with operations and product development at 25902 Towne Centre Drive, Foothill Ranch, CA. 92610. For more information about Fujitsu products and services, call us at 800-626-4686 or visit us at: www.fujitsufrontechna.com.
About Fujitsu Frontech Limited
As part of the Fujitsu Group, Fujitsu Frontech Limited ties people and IT together through the development, manufacture and sale of front-end technology such as ATMs, operation branch, POS and totalizator terminals, and public display devices. Fujitsu Frontech also delivers related software, system integration and outsourcing as part of its total solutions offerings. The company supports the security sector by offering products incorporating Fujitsu’s latest palm vein authentication technology, and is actively involved in the development of key technologies in various fields, with a current focus on color electronic paper and RFID systems. For more information, please visit: www.frontech.fujitsu.com/en/.
MasterCorp is the leading provider of resort housekeeping services in the vacation ownership industry, providing over a million services annually. With the MasterCorp solution, resort management can eliminate housekeeping headaches, reduce expenses, and have more time to focus on the guest experience. MasterCorp maintains North American headquarters in Crossville, Tennessee. For more information, please visit www.mastercorpinc.com or call us at 800.489.1718.
Copyright 2010 Fujitsu Frontech North America Inc. All rights reserved. Fujitsu and the Fujitsu logo are registered trademarks. All other trademarks are the property of their respective owners. Statements herein are based on normal operating conditions and are not intended to create any implied warranty of merchantability or fitness for a particular purpose. Fujitsu Frontech North America Inc. and Mastercorp Inc. reserves the right to modify at any time without notice these statements, our services, products, and their warranty and performance specifications.
Fujitsu Frontech North America Inc.
Erin Sun, +1 (949) 855-5543
SOURCE: Fujitsu Frontech North America Inc.