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    I agree with everything you said “Scoop”. I’m just curious why anyone who publishes the truth is looked at as being negative, not realistic. I’ve been written off as a crackpot, a controversial nay-sayer and much worse over the years. The truth of the matter is that the stats don’t lie. Far more people say no than say yes and the marketing machine rolls on.

    And why is it OK to have a 15% closing? Frankly, I don’t believe it’s as high as 15%, but even if it is, why/when did the industry decide that percentage was acceptable?

    Lots of talk about “change”, “social media”, “customer engagement”, “changing the product” etc. etc. etc. going on, but until there’s some real change with the marketing and sales AND an acknowledgement that many non-owners think the entire timeshare industry is rotten (which I don’t believe it is), nothing will improve.

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