October 21, 2011 — By a “mole” I mean an employee possibly working for the Exchange giant who may have access to confidential information about RCI members and who may be passing that information along (or selling it) to one or more third parties (companies or individuals) who then use the private info to defraud RCI members.
According to one family of RCI members, that is what may have happened to them. They had recently been contacted over the phone by someone claiming to be with RCI who then invited them to meet at a TGIF (Thank God It’s Friday) restaurant in West Valley, Utah for an update on, you guessed it, “a new exclusive program” available for RCI members.
When the caller initiated the contact he was fully prepared, armed with all sorts of ownership and confidential information about the members including their RCI private PIN number, etc. Because of that the retired couple concluded they were indeed speaking with ‘RCI’ and agreed to the ‘informal get-together’.
At the meeting the supposed RCI rep, with the help of a small crew, conned the timeshare owners out of around $6,000 with the old ‘trade-in’ and/or ‘trade-up’ scam. Because this couple truly thought they were dealing with RCI they believed exactly what they had been told and handed over their credit card, which the scammers promptly hammered!
The ‘players’ in this scheme include but may not be limited to Trent Van Buskirk (previously reported on by this publication’s blog for a similar scam) of Vacation Business Services. He may be working out of Las Vegas, NV and the scheme seems to also include a company going by the name of “VPR”. And it definitely involves the Thunderbird Resort Club in Sparks, Nevada.
We’ve (JAM Publishing, LLC dba: Inside The Gate) told these members to touch base with their Utah Attorney General’s office, the Nevada Attorney General’s office and the Departments of Real Estate for both states, as well as contesting the charge with their credit card company.
Timeshare fraud is nothing new that timeshare owners are dealing with these days. But the real story here is where are these thieves getting what should be 100% confidential information?
Because our investigation is ongoing I can’t reveal more at this time, but I would highly recommend that RCI double check their personnel and see who has access to those private member files because it appears there may be a ‘leak’ somewhere inside RCI corporate HQ!
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