Scottsdale, AZ (December 1, 2011) — Concord Servicing Corporation, the timeshare industry’s premier third-party loan servicing and collections provider, announced today a new relationship with Raintree Vacation Club.
Raintree Vacation Club selected Concord Servicing to provide billing services for their ever-growing vacation club member base. Concord will now be responsible for the account management, billing and payment processing of maintenance dues and club dues for all Raintree Vacation Club Members. In addition, Raintree Vacation Club also selected Concord Servicing to be the exclusive provider of delinquency collections services through their recently launched brand, Blackwell Recovery.
“We are very excited to work with the team at Concord,” said Raintree CEO and Chairman Doug Bech. “It’s clear they are the experts when it comes to managing our Members’ accounts. Their deep industry knowledge and experience will certainly elevate our Members’ satisfaction and, more importantly, benefit our bottom line.”
Known for providing leading-edge technology solutions, Concord has been the recipient of ARDA’s prestigious ARDA Circle of Excellence (ACE) Innovator of the Year Award, not once, but twice in recent years. Like many other Concord clients, Raintree Vacation Club will manage their own internal collections and customer service teams, using Concord’s award-winning Interlink.net platform.
According to Concord Senior Vice President Shaun O’Neill, “Concord’s robust technology platform, coupled with a comprehensive servicing strategy, affords clients like Raintree increased efficiencies in critical operational areas, allowing them to do what they do best – deliver great vacation experiences to their Members.”
To learn more about Concord Servicing Corporation, visit http://www.concordservicing.com
About Concord Servicing
Well known as the premier service provider within the timeshare industry since 1988, Concord provides clients with customized technology and loan servicing solutions to fit their needs. Concord has expanded the variety of asset classes they serve to include many different types of consumer installment receivables, serving both US and non-US clients. For more information, visit http://www.concordservicing.com
About Raintree Vacation Club
Since 1997, Raintree Vacation Club has been Making Vacations Memorable and has been a leader in developing a vacation club and products that include flexible and term of years use rights. With a collection of twenty resorts in fifteen extraordinary destinations, we stand as a leader in our industry, offering our Members a unique blend of club, resort, and hotel-style hospitality. Our destinations and properties balance cosmopolitan flair with local flavor and natural beauty to create the quintessential vacation experience. We offer condominium-style accommodations at select resorts in the United States, Mexico, and Canada. For more information, visit http://www.raintreevacationclub.com