GOLD COAST, Australia (August 3, 2012) — RCI, the global leader in vacation exchange, has announced that RCI Pacific was recognized at the 21st annual Australian Timeshare and Holiday Ownership Council (ATHOC) industry awards. The awards were presented on July 20 at the Gold Coast Arts Centre, where more than 280 industry heavyweights enthusiastically cheered on winners and celebrated yet another successful year for the industry.
RCI Strategic Data Analyst Roland Porst beat out some tough competition to take home the distinguished newcomer of the year award.
Commenting on the win, Charisse Cox, managing director of RCI Pacific, said: “Identifying opportunities for change and implementing processes to improve business efficiency are areas that successful organizations recognize as imperative for growth and continued success. Roland is a shining example of why we invest heavily in staff engagement. We have found that our employees are more productive and forthcoming with innovative suggestions regardless of how long they have worked at RCI.”
About the Awards
Judged at a national level, the ATHOC awards program includes 16 awards that recognize the excellent talent in Australia’s timeshare and holiday ownership industry.
RCI Pacific fielded the below winner and nominees:
Whole Industry Category
· Newcomer to the Timeshare and Holiday Ownership Industry
Winner: Roland Porst
Roland is a new professional in his first year with the industry. He exhibits a high level of dedication and energy in his role as the strategic data analyst for RCI. Although the judging criteria was comprehensive, Roland was sighted as having a positive impact within RCI by providing “fresh eyes” in terms of identifying opportunities for change. It is through his personal endeavor and influence with managers and work colleagues that different ways of doing things have been embraced.
Whole Industry Category
· Award for Excellence in Service
Nominee: Leanne Charles
This star performer demonstrates excellent knowledge of the industry, and its products and services.
· Corporate Manager of the Year
Nominee: Dianne Mitchell
This award recognizes a manager of one or more departments, such as finance, accounting, HR etc.
· Corporate Performer of the Year
Nominee: Yves Kangleon
This award recognizes an individual in a non-management position employed in administrative departments.
. Corporate Team of the Year
Nominee: Member Services Operations (MOPS)
This award recognizes a team consisting of one or more departments, such as finance, accounting, HR etc.
This recognition comes on the heels of another prestigious accolade: RCI Pacific was featured in BRW magazine’s Best Places To Work in Australia’s top 50 list last month.
“In an otherwise tough economic period for the tourism industry, timeshare resorts are running occupancy rates around the 90 percent mark,” added Cox. “As the Pacific arm of RCI, we have proven ourselves to be extremely resilient and our industry continues to contribute significantly to the Australian economy.”
RCI is the worldwide leader in holiday exchange with over 4,000 affiliated resorts in approximately 100 countries. RCI pioneered the concept of vacation exchange in 1974, offering members increased flexibility and versatility with their holiday ownership experience. Today, through RCI® Weeks, the traditional week-for-week exchange system, and RCI Points®, the industry’s first global points-based exchange system, RCI provides flexible holiday options to its approximately 3.7 million RCI subscribing members each year. RCI is part of Wyndham Exchange & Rentals and the Wyndham Worldwide family of brands (NYSE: WYN). For additional information visit our media center,rciaffiliates.com or The RCI Blog. RCI also can be found on Facebook,YouTube and Twitter.