Gold Coast, Queensland, Australia (December 26, 2012) — Classic Holidays announces that it has surpassed the 45,000 member mark, thereby becoming the largest privately owned timeshare company in Australia.
“We are delighted that so many families have chosen to make Classic a part of their holiday experience,” said Ramy Filo, CEO, Classic Holidays. “Our growth as well as the award recognition we have received from the industry and our positive customer satisfaction ratings are all proof that we are providing a high quality holiday product to our members.”
Earlier this year, the company announced a guest satisfaction record of just over 90%, which is an extraordinary accomplishment in the hospitality industry. And timeshare owners in general are using the product in droves, with the most recent industry statistics available (circa 2009) from the Australian Timeshare and Holiday Ownership Council (ATHOC) showing that the timeshare industry has an 86% occupancy rate, signifying that the vast majority of timeshare owners use and enjoy the product. Those statistics also estimated that 152,000 Australian families own timeshare and, while those numbers are sure to be higher now, the totals still suggest that Classic Holidays enjoys significant market share within the Australian timeshare industry.
Classic was also recognised with an ATHOC Excellence in Service award in 2012, while also being voted Best Management Company by industry professionals as part of the internationally acclaimed Perspective Magazine Awards program.
The company has redirected substantial resources into upgrades and refurbishment plans. Classic-managed Beach House Seaside Resort in Coolangatta recently concluded a $7 million renovation over a three year period, while Tiki Village International Resort, located in the heart of Surfers Paradise on the Gold Coast, had a $2.2 million refurbishment which has given the units a modern, contemporary look.
“Resort refurbishment is essential to our commitment to our members to provide outstanding holiday accommodation, especially with the competitive environment of today’s travel options,” added Filo. “We will do everything in our power to ensure that our members are happy and continue to look to us for their holiday needs.”
For more information and to book a fantastic holiday with Classic Holidays, please visit http://www.classicholidays.com.au/.
About Classic Holidays
Established in 1978 with Head Office operations based on the Gold Coast, Classic Holidays is Australia’s largest privately owned timeshare Resort Management Company, representing over 45,000 member families and responsible for over 650 employees. Built on strong founding principles of honesty, respect and commitment, Classic has a reputation for excellence, providing their resorts with a comprehensive range of support services. For more information, please visit http://www.classicholidays.com.au/