The vacation exchange company now has a physical presence on five continents to provide more in-depth customer service to its timeshare members.
Orlando, FL (January 4, 2013) — Dial An Exchange (DAE), the largest privately owned timeshare exchange company in the world, announces that its latest corporate expansion brings its global presence to 10 regional offices across five continents. The growth will allow DAE to not only increase the number of holiday options that it can offer its 450,000 members, but the local offices will provide more personal customer service assistance to those members looking for contact beyond the computer.
A new Customer Service Center in Bulgaria will allow the company to service members across Eastern Europe in countries including Russia, Bulgaria, Greece and Turkey. Eastern European members will now be able to discuss their holiday requirements in their own language with holiday consultants who intimately understand the market in the region in which they reside.
The Bulgaria opening comes on the heels of a new DAE office established in Verona, Italy which will expand the company’s influence across Western Europe and introduce more timeshare owners to the free timeshare membership program that has set the company apart from the competition.
“Our global expansion is crucial to our ability to exceed the expectations of our members and provide the kind of personal touch that can meet their specific needs,” said Dial An Exchange CEO Francis Taylor. “Although we have outstanding web technology that our members can take advantage of, we are still a company where they can also choose to talk to a real person.”
The expansion brings the locations of DAE offices to include Phoenix, Arizona as well as the United Kingdom, Italy, Bulgaria, Australia, New Zealand, South Africa, China, Thailand and India.
Timeshare owners can choose to join DAE through its free membership program – allowing them to explore the hundreds of resort options available through the DAE website at http://daelive.com. Once an accommodation choice is made, a request for that vacation option can be submitted at no cost – with payment needed only after the selection has been confirmed.
About Dial An Exchange
DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals. Today, the company is approaching 450,000 members worldwide and is a truly viable option for all timeshare owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for timeshare owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.
Membership benefits include a FREE membership option, Gold Advantage membership option, low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised. For more information, please visit http://daelive.com.