Jefferson City, Mo. (March 7, 2013) — Attorney General Chris Koster has filed a lawsuit against a travel-package business that took consumers’ money without providing the Branson vacation promised them.
Koster’s suit names Christian County resident Andrew Callison, who operated Mr. Nice Guy’s Vacations Corporation. Koster’s lawsuit claims that between December 1, 2009, and January 3, 2011, Callison took upfront money ranging from $99 to $839 from at least 35 consumers for Branson vacation packages. Callison told consumers they would have up to 12 months or longer to redeem the trips, which were promised to include hotel accommodations and entertainment passes. However, when consumers tried to contact Callison and Mr. Nice Guy’s Vacations, there was no answer at the number provided, and consumers did not receive either the trips or refunds.
- Be cautious of firms that ask you to pay before confirming reservations. Most reputable travel agents will provide confirmirmation before payment is expected.
- Deal with an established firm. If a business is unfamiliar, consumers should check with the Missouri Attorney General’s Office or the Better Business Bureau.
- Request written information on total cost of the package and all items included.
- Ask about the right to cancel, as well as cancellation insurance.
- Avoid high-pressure sales tactics. If the sales person is overly aggressive, reconsider.
- Do not sign a contract or any documents at the presentation. Take the paperwork and review it carefully after the pitch.
- If signing a contract at the time of the pitch, insist on taking a copy of the contract with you. Do not let the business send it later.
- Ask to talk with other owners of the timeshare as references
- Check the company’s complaint records with the Better Business Bureau and the Attorney General’s Office.
- Always read the fine print.
- Beware of unsolicited calls claiming to have a buyer for your timeshare, or offering to advertise your property for sale.
- Interview several resale agencies before signing an agreement.
- Never pay an up-front fee. If a consumer pays any type of fee before the timeshare is sold that money may be lost and the timeshare never sold.
- Check the company’s history of complaints with the Better Business Bureau and the Attorney General’s Office before agreeing to do business with them.
SOURCE: Missouri Attorney General’s Office