“Aspen National Collections bulletin advises managers to “bring collections issues out of the shadows.”
Brooksville, FL (March 2013) — In their latest bulletin, Aspen National Collections, the timeshare/shared ownership industry’s premier collection agency, discusses managers’ need for transparency with their owner base and Board of Directors when reporting on maintenance fee delinquencies.
Aspen’s timeshare resort collection professionals Buzz Waloch and David Combs have found that many resort operators struggle with discussing out-of-control delinquencies and are encouraged to know they are not alone. In their Bulletin #7, “Transparency—Bring Your Maintenance Fee Delinquency Issues Out of the Shadows,” Waloch and Combs share several of their observations gleaned from traveling to visit resorts throughout the country.
“Our periodic bulletins give us a way to share the best practices we’ve seen over the years,” says Waloch. “David and I are glad to help managers think through how to best communicate with their owner base.”
Visit http://aspennational.com/collections/bulletins.html for free access to the communiqués. To comment or suggest further topics, contact Buzz Waloch at 1-888-855-5333, (760) 840-9678 or David Combs at 1-800-283-2797, 1-970-250-6592.
About Aspen National Collections
Aspen National Collections is a national agency with specialized expertise in consumer debt collections for companies involved in timeshare or vacation ownership resorts. Professional collectors are carefully trained in reminding owners/members of the value of their vacation purchase. They are skilled at performing their work in a firm, assertive manner, while adhering to Aspen National’s commitment to high ethical standards. Aspen customizes collection programs to fit the resort’s needs and prides itself on working every account to the fullest. For more information, contact Buzz Waloch at 1-888-855-5333, (760) 840-9678, [email protected] or David Combs at 1-800-283-2797, 1-970-250-6592, [email protected]. Visit AspenNational.com for more information and to subscribe to the series, “Aspen Tips for Better Portfolio Management.”