Helps Capture Missed Revenue for Contact Center
SALT LAKE CITY, UT (March 28, 2013) — SKS Call Center Solutions (Lake Havasu City, AZ) , an outsourced Contact Management Solutions for Business-to-Consumer sectors has signed with TrackResults to provide user friendly manifests, becoming the latest TrackResults Certified Marketer.
TrackResults online scheduling and calendar intelligent manifest provides a digital communication channel from the call center to its sales location sites, providing immediate results for potential revenue.
Founding partner Drew Reynolds explains “Becoming a TrackResults Certified marketer means intelligent manifesting. Allowing the call center to be extremely proactive in rescheduling ‘no show tours’, and making contact the moment their appointment has passed when the system dispositions the tour as a no show.”
Sean Nickerson, another founder of the organization, adds “this demonstrates to the prospect that the sales site is technologically advanced, professional, communicative and provides a more personal level of service. Studies have proven that No Shows who have rescheduled within 30 minutes of tour time have a tremendously higher show rate than those contacted the following day.”
Established in 2005, TrackResults Software is located in Salt Lake City, Utah. As a leading provider of Business Intelligence, Sales Reporting and Digital Manifesting, it is accessible via any web-browser, or web enabled device. The TrackResults Software SaaS platform is the first, and only, Business Intelligence Software for Timeshare and Travel Clubs. It is trusted by over 200 sales forces in the vacation ownership industry across North America. TrackResults Software is a member of American Resort Development Association, Better Business Bureau, Resorts of Distinction, Resort Developers Association, Mexican Resort Devlopment Association, Cooperative Association of Resort Exchangers and The Utah Technology Council. www.trackresults.com
For more information on TrackResults Software contact them at [email protected] or by phone 1-888-819-4807 or visit www.trackresults.com to arange a demonstration of the software. You can also find further news and information at www.facebook.com/trackresults or follow them on Twitter @Track_Results.
Contact: Sean Nickerson 888-819-4807
Media: Georgi Bohrod (619)255-1661