Cancun, Quintana Roo ( July 18, 2013) — HACIENDA TRES RÍOS RESORT, SPA & NATURE PARK, environmentally-friendly luxury resort in the Riviera Maya, announced today that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
Hacienda Tres Rios, Spa & Nature Park is pleased to receive a TripAdvisor Certificate of Excellence. “It is with great pride and honor that we receive this Certificate that reflects our commitment and our Mission,” said German Fayad, General Director of Sunset World Resorts and Vacation Experiences.
“We’re delighted to celebrate the success of hospitality businesses around the world, from Auckland to San Francisco, Hong Kong to Paris, which are consistently offering travellers an outstanding customer experience,” said Stephen Kaufer, President and CEO, TripAdvisor. “The Certificate of Excellence award provides top performing establishments the recognition they deserve, based on feedback from those who matter most – their customers.”