MANCHESTER, U.K. (November 5, 2013) — The Timeshare Association (Timeshare Owners and Committees), TATOC, has announced that the five Holiday Club Canarias resorts have achieved TATOC resort accreditation.
The newly accredited resorts are Puerto Calma, Vista Amadores, Sol Amadores, Playa Amadores and Jardin Amadores – all are located on Gran Canaria.
The TATOC Resort Accreditation Programme was launched in 2008 as an independent award for resorts that meet the gold standard of holiday experience for guests and owners alike.
The aim of the programme is to give full recognition to resorts that are truly customer-driven in their approach to timeshare ownership and are willing to commit to all requirements of the association’s code of ethics.
The award demonstrates an openness and willingness to involve owners in formulating the fundamental attributes and ethos of the resort, as well as ensuring that all facilities and services are of the highest quality.
Resorts that apply for Accreditation undergo an inclusive on-site inspection and audit. If successful, they can use the TATOC Accredited Resort logo at their resort and in all company advertising, publications and websites.
The Accreditation process is rigorous, robust and comprehensive as the association believes it is essential the award is seen as hard earned and meaningful. The result is a justifiable pride, common to management and staff and a mutual trust and understanding between them.
The TATOC accreditation flag flying from the masthead gives prospective purchasers, as well as exchange visitors and guests, an assurance that, judged from a consumer, rather than an industry, standpoint, the holiday experience provided is one of real value. The TATOC accreditation team considers aspects such as:
- The standard of accommodation and leisure facilities;
- The marketing that brought a guest or owner to the resort complex;
- The health, fire and safety standards at the resort;
- The sales practices at the resort and
- The customer service levels provided by the resort, before, during and after a visit.
Resorts that meet the criteria are given a certificate that is valid for three years from the date of the accreditation award. There are now 36 accredited resorts.
Calvin Lucock, MD Holiday Club Canarias said: “We are very pleased to have achieved this prestigious accreditation. We have been working hard to improve the standard of our resorts and leisure offerings since we expanded our business to the Canary Islands in April 2011 – and will continue to do so. This recognition will and add value and credibility to the resorts and further establish Holiday Club as a market leader.”
Harry Taylor, TATOC’s executive chairman commented: “We are delighted that Holiday Club decided to put their resorts forward for accreditation – and it is great news that this has been achieved at all five resorts. They are all established, well-managed resorts with happy owners and guests and we are certain that TATOC Resort Accreditation will be a beneficial tool to all.”
For further information about TATOC, the Timeshare Association, please visit the website at: www.tatoc.co.uk or contact Harry Taylor by e-‐mail at: email@example.com or by telephone on: +44 (0) 161 237 3518.
For further information about Holiday Club Canarias, please visit the website at www.holidyclubresorts.com or contact Orsolina Meinster, Holiday Club Canarias Manager by e-‐mail at: firstname.lastname@example.org or by telephone on: (+34) 928 153 780.