Jacksonville, FL (February 19, 2014) — timeshareAdvisor today announced that guest reviews posted on their website will now display in Revinate, the leading online reputation management and social media monitoring solution designed exclusively for the hospitality industry. The benefit for resort managers and marketers is that resort reviews received on timeshareAdvisor.com will be conveniently displayed in Revinate’s comprehensive online reviews dashboard along with reviews and mentions received via other sites and social media channels, ensuring a comprehensive approach to review management.
“Our overall goal is to make it easy for resorts to more effectively manage their online reputation by giving them the tools to monitor and respond quickly to guest reviews, said Suzanne Harris, president of timeshareAdvisor. “By integrating our review content with Revinate, all reviews are consolidated in one place, saving hours of time each week.”
Revinate is an easy-to-use software service that tames and demystifies social media by monitoring all online guest reviews and mentions of resort, hotel or restaurant, giving employees the chance to both turn individual disappointment into delight and make operational improvements that increase loyalty and drive sales.
timeshareAdvisor is a free, comprehensive website for consumers and the resort industry that provides insightful content, photos and traveler reviews for over 5,000 timeshare resorts worldwide. Consumers are able to explore timeshare resorts by: name, location, brand and exchange network affiliation. The site encourages timeshare vacationers to share their vacation experiences and earn rewards when they provide resort reviews to help other travelers make the most of their future timeshare stays.
This one-stop website for the resort industry also supports timeshare resort managers by giving them an unprecedented level of control over their resort overview pages and providing them the opportunity to showcase their properties to current and potential timeshare owners.
There is no industry more reliant on customer satisfaction than the hospitality industry. Revinate’s user-friendly software platform, custom-designed for the unique needs of the hospitality industry, helps hotels and management companies monetize guest feedback. With both mobile and desktop solutions, Revinate helps hoteliers manage online reputation, understand the competition and collect and analyze customer feedback. Revinate is venture-backed by leading VC Firms, Benchmark Capital and Formation 8. Headquartered in San Francisco, with offices in New York, Amsterdam, Munich, Singapore, Abu Dhabi and Sydney. Revinate counts 23,000 of the world’s leading hospitality brands as customers. To learn more, please visit Revinate.com or email [email protected].
PRESS RELEASE SOURCE: timeshareAdvisor