LAS VEGAS, NV (Oct 20, 2014) — Diamond Resorts International®, a global leader in the hospitality and vacation ownership industries, has announced an improved and streamlined customer review process. Currently recognized with an “A+” rating by the Better Business Bureau, Diamond Resorts International® has made a commitment to premier customer service, prompt reply to guest issues and an outstanding response to all types of inquiries from any of its 490,000 members. Members are encouraged to visit www.diamondresorts.com where they may login to the member area and access a full range of support services for their convenience and direct communication.
“Our company is built on the networked strength and support of our nearly half-million owner-members,” said David Palmer, CEO and President of Diamond Resorts International®. “We recognize that maintaining earned trust is key to our continued success. We want nothing more than to resolve any issues or questions that may arise, and we have implemented a wide-ranging communication infrastructure to ensure that.”
Diamond Resorts is a hospitality and vacation ownership company with a network of more than 300 premier vacation destinations, like the white sand beaches of Hawaii, historic cities of Europe, picturesque villages in South and Central America, exotic rain forests in Australia, cultural landmarks throughout Asia, and a vast variety of destinations throughout the continental United States. Whatever a guest’s preference for travel may be — whether it’s a local road trip or an international jet-setting adventure to exotic locales — Diamond Resorts can provide the opportunity to create a lifetime of memories. THE Club® at Diamond Resorts International® allows members to participate in a flexible, points-based exchange program which lets them choose their vacation exactly when, where and how they want it. Diamond Resorts International® ensures that no matter the destination, guests always stay at high-quality resorts, and are welcomed with incomparable hospitality to ensure an unforgettable vacation.
The company offers a special perk for its members called “Events of a Lifetime™,” unique experiences such as professional wine tastings, fine international cuisine, concerts and exciting sporting events, available through many of its managed resorts around the globe . These events are designed to enhance the vacation experience, giving travelers the inspiration and means to build once-in-a-lifetime memories.
Diamond Resorts International® was recently named winner of the American Resort Development Association’s (ARDA) ACE Philanthropic Award for its organization of the Brian Gay Golf Invitational, a best-in-class celebrity/amateur golf tournament held annually each December. Last year’s event raised over $400,000, which was donated to the Walt Disney Pavilion at The Florida Hospital for Children in Orlando, FL. This year’s golf Invitational, the 2nd Annual, is set for December 12-14, 2014 at the Mystic Dunes Resort & Golf Club in Orlando.
Diamond Resorts International News: http://www.DiamondResortsNews.com
PRESS RELEASE SOURCE: Diamond Resorts International