FORT LAUDERDALE, FL (October 7, 2014) — True Incentive and Customer Service Network Group, two distinct entities, have evolved from Spirit Incentives, a long time provider of results-focused incentives and benefits solutions.
True Incentive, focusing on business-to-business interactions will continue to deliver incentives that drive prospects and existing customers to action. The fulfillment side of the business, the component that focuses on redeeming hundreds of desirable travel and retail experiences to consumers will now be called Customer Service Network Group.
Taylor Billington, CEO of the new companies says “Our heritage of core competencies, services and commitment to service for both clients and consumers who use our various products will not falter; the move to division of purposes (B2B and B2C) is designed to enhance services and provide seamless interaction with consumers.
“True Incentive will continue to offer the same quality and variety of incentive based direct marketing solutions that we previously utilized to increase consumer response rates and engagement,” said Billington. “Our goal is to make this as easy as possible for consumers who want to utilize their certificates and offers. Thus, our fulfillment center will have its own web site and communications channels without confusing the issue with B-2-B points of interest.”
“At the same time,” she continues, “the migration to two entities will allow us to connect with existing and prospective clients in ways that might not be of interest or beneficial to the end users of our products.”
True Incentive and Customer Service Network Group, now builds on its successful 25-year old tradition of servicing millions of offers. Its products include travel-based land vacations, airfare combination vacations, cruise vacations, gift cards, cash back rebate and semi-custom solutions designed to give timeshares, travel clubs, banks, auto dealerships and an array of direct marketers the competitive advantage when acquiring and/or maintaining consumer relationships.
To find out more, visit www.true-incentive.com. Or www.csnetworkgroup.com.
PRESS RELEASE SOURCE: True Incentive and Customer Service Network Group
Contact: Clayton Gring 561-213-6535
Media Contact: Georgi Bohrod 619-255-1661