ORLANDO, FL (March 5, 2015) — Wyndham Vacation Ownership (WVO), the world’s largest vacation ownership company and a member of the Wyndham Worldwide family of companies (NYSE: WYN), today announced the appointment of Mark Johnson as chief hospitality officer. Johnson, who has 11 years tenure with WVO, joins the company’s executive leadership team.
In this newly created position, Johnson will lead WVO’s hospitality division and its four primary consumer brands, CLUB WYNDHAM, WorldMark by Wyndham, Shell Vacations Club and Margaritaville Vacation Club®, ensuring superior service levels across the company’s resort, club management and reservation and owner services operations. He will be based at the company’s corporate headquarters in Orlando, Florida.
Johnson most recently served as president of Wyndham Consumer Finance, which serves as WVO’s captive financial services company. Johnson led his team in executing upon numerous commercial financings and in servicing more than 900,000 owners, while continually improving service levels, quality scores, turnaround time and owner satisfaction. He began his professional career in law before going on to hold senior-level positions for FINOVA Capital Corporation and GE Commercial Finance.
“With more than a decade at WVO, Mark has a proven track record fostering a customer-centric environment,” said Franz Hanning, president and chief executive officer, WVO. “He truly embodies our service philosophy, and we look forward to a new perspective in an already outstanding service model.”
Wyndham Vacation Ownership is comprised of more than 190 vacation ownership resorts in the U.S., Canada, Mexico, the Caribbean and the South Pacific and recently announced its expansion with the addition of two new CLUB WYNDHAM® Plus resorts, including Wyndham Park City in Park City, Utah; and Wyndham Beaver Creek in Avon, Colorado.
About Wyndham Vacation Ownership
Wyndham Vacation Ownership, a member of Wyndham Worldwide’s (NYSE: WYN) family of companies, is the world’s largest vacation ownership business, as measured by the number of vacation ownership resorts, individual vacation ownership units and owners of vacation ownership interests. Wyndham Vacation Ownership develops, markets and sells vacation ownership interests and provides consumer financing to owners through its five primary consumer brands, CLUB WYNDHAM, WorldMark by Wyndham, Wyndham Vacation Resorts Asia Pacific, Shell Vacations Club and Margaritaville Vacation Club®. As of December 31, 2013, we have developed or acquired more than 190 vacation ownership resorts in the U.S., Canada, Mexico, the Caribbean and the South Pacific that represent more than 23,000 individual vacation ownership units and more than 900,000 owners of vacation ownership interests. Wyndham Vacation Ownership is headquartered in Orlando, Fla., and is supported by more than 16,000 associates globally.
PRESS RELEASE SOURCE: Wyndham Vacation Ownership
Manager, PR & Media Relations
Wyndham Vacation Ownership
– See more at: http://www.wyndhamworldwide.com/news-media/press-releases/wyndham-vacation-ownership-names-mark-johnson-chief-hospitality-officer#sthash.FTCid80L.dpuf