Genoa, NV (May 25, 2015) — 1862 David Walley’s Hot Springs Resort and Spa announced today that it has received the TripAdvisor® Certificate of Excellence Award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that take into account the quality, quantity and recency of reviews and opinions submitted by travelers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
About 1862 David Walley’s Restaurant and Saloon
A favorite place for wine as well as food, 1862 David Walley’s Restaurant & Saloon hosts some of the finest winemakers from virtually every region around the world. The newly remodeled restaurant keeps this quality while entertaining your palate with a variety of wild game, seafood and Wagyu beef, and known for its intense marbling and unmatched taste that is only produced for fine dining restaurants. The dining is fine, but the atmosphere is casual. Winner of the Spectator “Award of Excellence” 2012 and 2013. Winner of Nevada Magazine’s Best Spa and Wedding Venue in Rural Nevada in 2012 and 2013. Winner of the Nevada Magazine’s Best Spa in Rural Nevada in 2014. Visit 1862davidwalleysresort.com for more information.
TripAdvisor® is the world’s largest travel site*, enabling travelers to plan and book the perfect trip. TripAdvisor offers trusted advice from travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors**, and more than 225 million reviews and opinions covering more than 4.9 million accommodations, restaurants and attractions. The sites operate in 45 countries worldwide. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
*Source: Score Media Metrix for TripAdvisor Sites, worldwide, December 2014
**Source: Google Analytics, average monthly unique users, Q1 2015
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