Welcome to the GateHouse

It's always Happy Hour at The GateHouse


Pull up a stool, order your poison and join the conversation!

What do you know that you’d like to anonymously pass along? Did we get something right or wrong? Got gossip, rumors or bitches & moans, obituaries, kudos, etc. you’d like to share? Send it on in to [email protected]

It’s easy, it’s a blast– it’s anonymous… (Your identity is always protected so use any ‘handle’ [nickname] you want!)

And always remember: If you don’t want to see it in The GateHouse, don’t do it…

Some Special Features from InsideTheGate.com you might want to check out this week:

  • CURRENT NEWS HEADLINES (stuff you might have missed last week)
  • SCOOP DU JOUR PUBLISHED EVERY FRIDAY, Scoop covers an array of industry related subjects each week including inside information, tips, scandals, interviews and forecasts as well as new (good or bad) products and services— and, of course, all the ‘Good’, the ‘Bad’ and the ‘Ugly’.
  • MORNING MEETING: (retired, but available at the link) Sales training tips designed to get you thinking, to expand your knowledge, to help you to become all that you can be in the timeshare sales arena.
  • OFF TOPIC (Just for fun, from the goofy to the profound, published weekly, every Monday)
  • ON THE ROAD Timeshare Resort destinations and reviews, travel deals and more! (Published weekly, every Monday)

EMAIL: [email protected]

Diamond Resorts now hiring

Permanent link to this article: http://www.insidethegate.com/gatehouse/2010/10/welcome-to-the-gatehouse-3/

Weekly Wisecrack: April 22, 2017

stressed out

The Kick

During a recent 2-night 3-day getaway that required John & Mary to attend a brief and informative sales presentation John was horrified to have discovered late that afternoon that what they thought they had purchased that day wasn’t even close to the truth.

Exhausted from the 5-hour sales marathon and while Mary was napping on the only double size bed in the small no-frills 2 star motel room that was part of their ‘Mini’ vacation package, John frantically tried to figure out how to ‘kick’ before Mary learned that his insistence to sign up topped his last worst decision when he assured Mary that all they’d ever need is a dial-up connection to enjoy the internet…

The Weekly Wisecrack is an often snarky look inside the workings of the timeshare industry, usually but not always from the viewpoint of sales and marketing representatives. Do you have a different point of view? Leave your own caption in the Comments if you’re so inclined…
Image Source: ClipartBest.com

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/weekly-wisecrack-april-22-2017/

Timeshare Odds and Ends: April 22, 2017


“I wish they’d had electric guitars in cotton fields back in the good old days,” said Jimi Hendriz. “A whole lot of things would’ve been straightened out.”

Columnist/journalist Doug Larson put it this way, “Nostalgia is a file that removes the rough edges from the good old days.”

And then there’s author Thomas Wolfe who famously wrote “You Can’t Go Home Again.”

What were your good old days? What are you nostalgic for? Have we traveled so far forward in the selling of time that there’s no going back and all we’re left with is wistful memories of how it once was? Was it better “then”, was it really a simpler time?

So what’s the Scoop? Can you go home again? And if you could, would you? Find out more at Scoop du Jour: A Timeshare Exchange Service

Mark your calendars! Hilton Grand Vacations Inc. will report financial results for the first quarter 2017 after the financial markets close on Wednesday, May 3, 2017, followed by a teleconference on Thursday, May 4, 2017, at 11:00 a.m. (EDT).

To access the live teleconference, you’ll need to dial 1-866-490-1886 in the U.S./Canada (or +1-719-785-1747 internationally) approximately 15 minutes prior to the teleconference’s start time and reference ID# 5550864. A live webcast will also be available by logging onto the HGV Investor Relations website at http://investors.hgv.com/events-and-presentations.

That’s less than two weeks away. Stand by…


Have you seen the world yet?

Where are YOU going this year?

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/timeshare-odds-and-ends-april-22-2017/

Weekly Jukebox: April 22, 2017

Blue mic 

For the country western aficionados out there, this video comes to you as a request from “Yes, I’m a Hillbilly”. I present it with a happy heart because it made me smile bigly on a day when I sorely needed some smiles.

This is Old Crow Medicine Show performing their song “Black Haired Quebecoise” backstage in the Bluegrass dressing room at the Grand Ole Opry in Nashville TN. (Listen to the studio version by purchasing The Best Of Old Crow Medicine Show: http://flyt.it/bestofocms © ℗ 2017 Grand Ole Opry, LLC)

Thanks, Hillbilly. I owe you one. 😉

What are YOU listening to tonight? And what would you like to see here?

The Weekly Juke Box aims to feature good music/good fun regardless of era or genre. Send in your own favorite and if I can find a good version on YouTube I’ll post it for you! What would you like to see or hear? [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/weekly-jukebox-april-22-2017/

New Jersey USA Timeshare News: April 22, 2017

It's Happy Hour at The GateHouse>> EASTERN USA TIMESHARE NEWS:

PARSIPPANY: By now you all know that Wyndham has finally filled the position of CEO of Wyndham Vacation Ownership unexpectedly vacated by Franz Hanning in Nov. 2016. Right? You’ve all seen the press release about it, right?

Michael Brown -Wyndham VO's CEOSo you know the new CEO’s name is Michael D. Brown. If you didn’t actually read the whole presser or investigate any further, here is the relevant data about his experience in the industry; he looks so young in his official photograph (he’s really about 45?) that you might be surprised at the depth of his experience.

Brown’s introduction to timeshare came with nearly 16 years of employment at Marriott International and Marriott Vacation Club International, where he served from about 1993 to 2008 in a series of sales, development, operations, and finance leadership roles across the U.S., Europe and the Caribbean.

From Marriott he moved to Hilton Grand Vacations in July 2008, where he served in a variety of management positions for 5 1/2 years. There he rose to the position of Executive Vice President Sales & Marketing where he led the company’s domestic sales operations. In December 2013 he was promoted to the position of Chief Operating Officer for HGV, where he remained until he was tapped to lead the Wyndham Vacation Ownership division of Wyndham Worldwide.

We don’t know what his compensation for accepting this new job will be, but considering his total calculated compensation as of FY 2016 with HGV was $1,447,751 (according to Bloomberg), I’d imagine it up there in the stratosphere somewhere.

Notably, at HGV Brown championed responsible business practices, including serving as the inaugural executive sponsor of the organization’s Diversity and Inclusion Council. Also, since HGV has never suffered from the poor reputation that Wyndham VO’s sales division has demonstrated during most of its existence, dating all the way back to when it was Fairfield Resorts, perhaps Brown will bring a more positive ethos to the game at his new job and improve both the company’s reputation and the reality of the way it does business. You know the old canard that a fish rots from the head down; we’ll be watching this new head. 😉

Brown will report to Wyndham Worldwide Chairman and Chief Executive Officer Stephen P. Holmes, who has been serving as interim leader of the business since the start of the year.

“If you haven’t got anything nice to say about anybody, come sit next to me.” -Alice Roosevelt Longworth

Tip JarDo you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/new-jersey-usa-timeshare-news-april-22-2017/

Illinois USA Timeshare News: April 22, 2017


CHICAGO: Alas, the 60-story condominium-hotel tower in the stylish River North neighborhood that New York-based Symmetry Property Development hoped to build has gotten a thumbs down — at least for now.

As currently designed the mixed use project would have included 246 condos, 216 hotel rooms and 120 timeshare units.

The Symmetry-led joint venture paid $3M for the site in 2015 and originally intended to build a 36-story tower housing 154 luxury apartments and a 140-room Tryp Hotel by Wyndham. But their plans expanded along the way and that expansion meant the project needed a zoning change (and Alderman Brendan Reilly’s approval).

At a massive 725 feet tall, it would have been the tallest tower built in River North in a decade. The city (and Alderman Reilly, in whose ward the building would have risen) decided that was just too tall for that particular plot, too massive, too much traffic on an already congested street, too much of everything. And since the alderman objected to it, the city followed tradition by denying the zoning change requested by the developers.

Symmetry is working with Chicago-based partners Golub and Fordham Real Estate on the project. Will they go back to the drawing board and try again? The alderman has suggested that maybe if they dropped the mixed use aspect and stuck to one asset class — such as residential — maybe they could find a use for the property that doesn’t require rezoning.

Maybe, but somehow I have the impression that if it tried to be just timeshare it wouldn’t make it past the alderman anyway.

Of course that’s just my opinion. I could be wrong. 😉

“If you haven’t got anything nice to say about anybody, come sit next to me.” -Alice Roosevelt Longworth

Tip JarDo you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/illinois-usa-timeshare-news-april-22-2017/

Hawaii USA Timeshare News: April 22, 2017

It's Happy Hour at The GateHouse >> WESTERN USA TIMESHARE NEWS:

MAUI: Vistana™ Signature Experiences, developer of Sheraton Vacation Club and Westin Vacation Club resorts, has officially opened The Westin Nanea Ocean Villas, situated on 16 acres of North Kā’anapali Beach.

The resort welcomed its first guests on April 15, two 1/2 months ahead of schedule, but preceded that event with a traditional Hawaiian blessing on the 14th to keep Pele happy.

The resort offers one-, two- and three-bedroom villas boasting master bedrooms that include king-size signature Westin Heavenly® Beds and Westin Heavenly® Baths with showers, bathtubs and vanities. The living areas offer armoires, queen-size sofa sleepers and private furnished lanais. Villas also come with fully equipped kitchens and washers and dryers.

Amenities include a lagoon-style swimming pool, children’s beach pool and play area, oceanfront cabanas, a WestinWORKOUT® Fitness Studio and a full-service restaurant.

I expect this resort to sell very well. It’s not only located in one of the most beautiful spots on earth, it’s also been blessed! 😉

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth
Tip Jar Do you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/hawaii-usa-timeshare-news-april-22-2017/

Going Places: Exuma

Swimming Pigs- Exuma. Credit, Wikimedia Commons
The dry facts about Exuma, according to Wikipedia, are these: Exuma is a district of the Bahamas, consisting of over 365 islands, also called cays.

The largest of the cays is Great Exuma, which is 37 mi (60 km) in length and joined to another island, Little Exuma by a small bridge. The capital and largest city in the district is George Town (population 1,437),[1] founded 1793 and located on Great Exuma. The Tropic of Cancer runs across a beach close to the city. The entire island chain is 130 mi (209 km) long and 72 sq. mi (187 km²) in area. Great Exuma island has an area of 61 sq. mi (158 km²) while Little Exuma has an area of 11 sq. mi (29 km²).

Between 2000 and 2010, the population of Exuma more than doubled, reflecting the construction of large and small resort properties and the related direct air traffic to Great Exuma from locations as distant as Toronto, Ontario, Canada. The population is 6,928.

The official website gives you a better description: With sapphire-blue water everywhere, The Exumas are an exotic collection of dream destinations. Footprint-free beaches and ultraexclusive resorts and islands fit for celebrities make this tropical paradise an absolute gem. Here, nature outnumbers man, coastlines remain flawless and private homes play host to some of the world’s most famous stars. The Exumas truly are the ultimate escape.

This video does an even better job; if you don’t want to go there after you’ve watched this, there’s something wrong with you (you can even swim with very friendly pigs, if you’ve a mind to). Four and a half minutes of breathtaking scenery (unfortunately accompanied by music that some might find irritating, but you can mute it and still fall in love).

Here. Come on in…

RCI lists 26 timeshare resorts in its exchange directory throughout the Bahamas as of this writing. While none of them are in the Exumas, you can always take a day trip to check the place out (and swim with the pigs).

Interval International has one resort in Great Exuma in its exchange portfolio; it’s called Island Time Villas. Besides that, they list another 12 resorts in the Bahamas so there’s no shortage of timeshare resorts available for your pleasure.

So what are you waiting for? Start planning your trip to the Exumas today. Check it out— enjoy yourself, go somewhere new this year!

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/going-places-exuma/

Ya Burnt! April 22, 2017

Internet Etiquette:

Writing emails or comments in forums, etc. in ALL CAPS means you’re shouting. Unless you mean to be shouting, it’s rude.


If you have sent in such messages and I didn’t reply, that might be why… (though you are excused if you have a disability or are desperately old)

Likewise, instead of writing everything in lowercase without punctuation (i went to cabo san lucas and i stayed at pueblo bonito rose and i joined jorge and maria for dinner at romeo and julietas…) it would be considerate to actually find your “caps” key and punctuation keys and use them appropriately.

C’mon people, the advent of computer keyboards has not suspended the rules of capitalization y’all learned in grammar school. roll eyes



Tip Jar Do you have a burn you’d like to share in this category? Help fill up the Tips Jar so I can share it with the whole world! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/ya-burnt-april-22-2017/

Idle Timeshare Thoughts: April 22, 2017

It's Happy Hour at The GateHouse
QUOTABLE QUOTES: “A good player cannot overcome bad coaching. It’s impossible.” —Bill Belechick, head coach of the New England Patriots NFL football team

This is not about timeshare, but it could be…

On November 2, 1800, President John Adams wrote to his wife:

    I pray Heaven to bestow the best of Blessings on this House and on all that shall hereafter inhabit it. May none but honest and wise Men ever rule under this roof.

In the final year of World War II, President Franklin D. Roosevelt ordered that famous blessing carved on the stone fireplace of the State Dining Room in the White House where it can be seen today.

Since then we have had some mostly honest men in residence at the White House, and a few wise men, but probably damn few who were both wise and honest. I leave it to you to judge the current resident’s qualifications in either category, but as far as the honesty part goes there’s a later quote, put forth by a cockroach named Archy in 1916, that says:

    “Honesty is a good thing but it is not profitable to its possessor unless it is kept under control. If you are not honest at all everybody hates you and if you are absolutely honest you get martyred.”

The second saying is not carved into any mantle of which I am aware, but maybe it should be?

And what does it all mean? Whatever you want it to mean.

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth

Tip JarDo you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/idle-timeshare-thoughts-april-22-2017/

Timeshare Kudos: April 22, 2017

It's Happy Hour at The GateHouse
It’s Earth Day today (April 22) and lots of timeshare resorts have joined in the celebrations with various planet friendly festivities. There are all kinds of employee-led special events to mark the occasion, including everything from the cleaning of beaches to planting trees, to recycling parties. A lot of those resorts have come up with very inventive initiatives, and many of them end up lasting all year long.

Among the resorts celebrating and sharing the day with guests are several Diamond Resorts properties, including:

  • Sedona Summit, where the events include painting flower pots with seed packets, planting a tree, and having an Earth Day Movie Celebration.
  • Orbit One is handing out packets of seeds and giving guests the option of
    taking them home or planting them in the Resort Community Garden.
  • Los Abrigados is planting a tree and having an Earth Day Celebration and
    Trivia Challenge.
  • Grande Villas and Cypress Pointe are creating “upcycled crafts”, having a
    “recyclable Fashion Show” (always a big hit with guests), planting an herb and vegetable garden in a planter box,
    and showing a movie.
  • Grand Beach is planting a tree and cleaning the beach at the resort.

You see, you can save the planet and have fun while you’re doing it. One planted tree, one changed light bulb, one recycled piece of plastic at a time! Here’s a picture of the Los Abrigados Resort in Arizona, just for good measure.

Los Abrigados Resort Exterior

Of course Diamond, along with many other timeshare companies both large and small, work at being eco-friendly all year long and if you want an example of that you need look no further than Sunset World Resorts in Mexico. Sunset operates the Ethos Farm in the Jungle as part of the company’s “Farm to Table” sustainable agriculture program. The purpose of the 3,700 acre farm is to employ local farmers and support production and consumption of local food and plants at Sunset’s resorts.

As part of Sunset’s environmental mission, Ethos uses only non-polluting energy. Water for the crops is extracted from deep within the limestone using electricity from more than 300 solar panels. The farm also uses waste from the resorts for on-site composting to grow healthy, chemical-free produce for Sunset’s guests and members.

Currently Hacienda Tres Rios guests consume 60 percent of Ethos production but the longer-term plan is for the farm to supply all six of Sunset’s 850 resort rooms. Sunset also recently opened another farm that supports organic egg and honey production. Together the farms are creating a farm tourism model that Sunset World hopes will be replicated by other resorts in the area creating more local jobs and reducing the environmental footprint of shipping food into the Cancun region.

So you see, whether you work big or little, one day a year or every day, it all makes a difference. And what you might think of as your piddling little contribution joins all the other contributions to form a stream; and that stream forms rivers that eventually lead to the sea.

Our governments aren’t doing the job, and huge corporations that profit from soiling our air, water and earth do everything they can to impede the triumph of science in the name of short-term profit — so maybe it all depends on us in the end. Little ol’ you and me (and the timeshare resorts, too) may be all that stands between us and darkness.

Do your part. Together we can win! Happy Earth Day! soapbox

KUDOS and a tip of the hat to us all!

If you have a KUDOS you’d like to share with the timeshare community, send it to [email protected] I’d love to include it!

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/timeshare-kudos-april-22-2017/

Timeshare People on the Move: April 22, 2017

It's Happy Hour at The GateHouse>> TIMESHARE PEOPLE ON THE MOVE:

Edward Shapard, who has nearly two decades of hospitality experience in the Americas and Asia, has been appointed as Managing Director of Hospitality for Timbers Resorts. In his new position he will be responsible for ensuring Timbers Resorts’ high standards and well-regarded service culture are upheld across the company’s growing portfolio of properties, overseeing everything from creative food and beverage service in all of Timbers’ properties, to crafting unique spa experiences and ensuring golf offerings shine.

Edward joins Timbers Resorts from The St. Regis, Deer Valley where he has been General Manager since 2013. He oversaw all operations at the 177-room resort and 24 residences, restaurant, bar, spa, and outdoor venues, and cultivated a strong relationship with Deer Valley Resort, consistently rated the top ski resort in North America. Edward began his career at the Orchid Mauna Lani, Hawaii and served in managerial positions with Starwood Hotels’ Westin and Sheraton Brands in Stamford, Connecticut and New Orleans. He then moved into management positions with Mandarin Oriental Hotel Group in New York, Hong Kong and Bermuda.

Have you been promoted or moved to a new company/location? Do you know of someone who has? Has someone been fired or demoted? Tell us about it! Send the information to The GateHouse to be included in People on the Move!
CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2017/04/timeshare-people-on-the-move-april-22-2017/

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