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Who’s on Point?

 
WHO’S ON POINT?
 
Who’s doing what to whom in timeshare land, and where and when? We’ve got the skinny.

If it’s Saturday, it’s time to pull up a stool, grab some popcorn and find out what’s going on!

The GateHouse, a blog powered by InsideTheGate.com, reports on what’s trending in the timeshare industry, sharing the good, bad and ugly on a weekly basis.

This is your best source for timeshare news, exposés, ideas, gossip, argument, speculation, editorial comment and opinion. Are you in Bangkok? Cancun? London? Orlando? No matter where you are, we’ve got news for you!

You can help to keep us all informed. What do you know that you’d like to anonymously pass along? Did we get something right or wrong?

Got gossip, rumors, questions, praise, obituaries, photos (like that time Jerry fell asleep on the table in front of his tour, or the OPC’s feet hanging out the door of his “office”) OR ANYTHING ELSE you’d like to share?

Send it to gatekeeper@insidethegate.com (Your identity is always protected so use any ‘handle’ you want!)

And for all the news you might have missed during the week, you can catch up at InsideTheGate.com (ITG)

EMAIL: gatekeeper@insidethegate.com

Just remember to close the gate on your way out. 🙂


Permanent link to this article: https://www.insidethegate.com/gatehouse/2017/08/welcome-to-the-gatehouse-3/

Weekly Wisecrack: January 20, 2018

elderly man 

The Road to Damascus Moment

Tried, true & tested, good old Steady Eddie had faithfully drunk the ‘Kool-Aid’ for years.

Recently however he had an epiphany when he realized that, on average, each week for the past 60 months about 3 of his sales guests turned out to be either full blown NQ’s or tours from very low household incomes.

Crunching the numbers Eddie also figured out just how costly those 750 sales-guests were to him. And since he didn’t need the practice, he earned, was paid & has absolutely nothing to show for all the extra time, effort, talent, energy and skills expended on those tours that should have never been invited to the presentation in the first place.



The Weekly Wisecrack is primarily (but not always) a snarky look inside the workings of the timeshare industry, usually from the viewpoint of sales and marketing representatives. Do you have a different point of view? Leave your own caption in the Comments if you’re so inclined…
Image Source: HassleFreeClipart.com

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/weekly-wisecrack-january-20-2018/

Timeshare Odds and Ends: January 20, 2018

Timeshare news 24/7
  Billionaire Sam Zell sees ‘irrational exuberance’ in the stock market and holds mostly cash said Matthew J. Belvedere at CNBC

Irrational Exuberance Turns Rational, said Martin Sosnoff in Forbes

The stock market’s valuation is back to the point where Greenspan warned of ‘irrational exuberance’ claims Jeff Cox, also at CNBC

Irrational Exuberance’ May Rule the Roost in Stock Markets said Sid Varma at Bloomberg.

So what’s the Scoop?. Look Out! The Sky Is About To Fall! says Scoop at Inside the Gate. But does he mean it? 😮



TWEET OF THE WEEK:

Have you seen the world yet?

Where are YOU going this year?

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/timeshare-odds-and-ends-january-20-2018/

Weekly Jukebox: January 20, 2018

Neon Jukebox 

The world lost a sweet voice this week when Dolores O’Riordan, lead singer for The Cranberries, passed away at the tender age of 46. Known for her lilting mezzo-soprano voice and her strong Limerick, Ireland accent, she died unexpectedly at the Mayfair hotel, London Hilton on Park Lane while in London for a recording session.

Dolores joined The Cranberries in 1990 and performed with them on and off until her death. In between, when the band took a sabbatical, she recorded successful solo albums. Most recently she began recording new material with JETLAG, a collaboration between Andy Rourke of The Smiths and Ole Koretsky, in April 2014. They then formed a trio under the name D.A.R.K. Their first album, Science Agrees, was released in September 2016.

In memory of Dolores I’m presenting the lovely “Dreaming My Dreams” this week. R.I.P., Dolores; you are missed.



The Weekly Juke Box aims to feature good music/good fun regardless of era or genre. Send in your own favorite and if I can find a good version on YouTube I’ll post it for you! What would you like to see or hear? gatekeeper@insidethegate.com

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/weekly-jukebox-january-20-2018/

Timeshare Financial News: January 20, 2018

Monopoly Board 

$$$► Mark your calendar. Wyndham Worldwide Corporation (NYSE:HGV) will report fourth quarter 2017 results on Wednesday, February 14, 2018. Stephen P. Holmes, Chairman and Chief Executive Officer, and David B. Wyshner, Executive Vice President and Chief Financial Officer, will host a conference call with investors to discuss the results and business outlook at 8:30 a.m. ET that morning.

Listeners can access the webcast live through the Company’s website at www.wyndhamworldwide.com/investors/. The conference call may also be accessed by dialing 800-895-1549 and providing the passcode WYNDHAM. Listeners are urged to call at least 10 minutes prior to the scheduled start time. An archive of this webcast will be available on the website for approximately 90 days beginning at 12:00 p.m. ET on February 14, 2018. A telephone replay will be available for approximately 10 days beginning at 12:00 p.m. ET on February 14, 2018 at 800-839-1320.

Do you suppose they’ll address the pending spin-off of the Hotel Group from the Vacation Ownership segment of the company? As things stand right now it remains on track for an expected distribution in the second quarter of 2018. What will the names of the two new companies be? Will either or both keep the Wyndham brand?

And in the meantime Wyndham Worldwide Corporation (NYSE: WYN) and La Quinta Holdings Inc. (NYSE: LQ) have just announced that they have entered into a definitive agreement under which Wyndham Worldwide will acquire La Quinta’s hotel franchise and hotel management businesses for $1.95 billion in cash. The acquisition is expected to close in the second quarter of 2018 and the businesses will immediately be added to Wyndham Hotel Group’s portfolio.



Tip JarTip us off! Share news and info with us securely and confidentially. Some of the most important stories published by the GateHouse have come from anonymous or confidential tipoffs. If you have something sensitive to share, you can safely email the Gatekeeper. We will never reveal your identity without your permission. As well, if you have something positive to share, we’d like to hear that, too! CONTACT: gatekeeper@insidethegate.com

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/timeshare-financial-news-january-20-2018/

Florida Timeshare News: January 20, 2018

>> EASTERN USA TIMESHARE NEWS:

Timeshare news 24/7
ORLANDO: In August 2016 Orange Lake Resorts, home to the Holiday Inn Club Vacations brand, announced a five-year renovations schedule for more than 3,100 rooms at its resorts. The company is very pleased with their progress so far, having completed renovations of 1,064 villas at eight Holiday Inn Club Vacations resorts. All villas have received fresh, new designs that are inspired by the surrounding destinations. An additional 519 villas are slated for renovations this year.

The eight resorts that have been or are currently being remodeled under the five-year plan are:

  • Holiday Inn Club Vacations Hill Country Resort – Texas
  • Holiday Inn Club Vacations Piney Shores Resort – Texas
  • Holiday Inn Club Vacations Galveston Seaside Resort – Texas
  • Holiday Inn Club Vacations Villages Resort – Texas
  • Holiday Inn Club Vacations Fox River Resort – Illinois
  • Holiday Inn Club Vacations Holiday Hills Resort – Missouri
  • Holiday Inn Club Vacations Timber Creek Resort – Missouri
  • Holiday Inn Club Vacations Oak n’ Spruce Resort – Massachusetts

All of the above were originally Silverleaf resorts; Orange Lake phased out the Silverleaf brand after purchasing the company from Cerberus Capital Management in 2015, and has been working on bringing the resorts up to snuff ever since. All of the former Silverleaf properties now operate under the Holiday Inn Club Vacations brand.

The company plans to add five more resorts to the renovation schedule in the coming years and expects to complete the project by the end of 2021. The 3,100 villas in the project account for nearly 42 percent of the company’s 7,400-villa inventory.

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/florida-timeshare-news-january-20-2018/

Tennessee Timeshare News: January 20, 2018

>> EASTERN USA TIMESHARE NEWS:

Timeshare news 24/7
NASHVILLE: Wyndham Vacation Ownership, Inc. is being sued again, TWICE at the same time.

That isn’t as odd as you may think, because the law firm of Aubrey Givens & Associates, PLLC has already settled at least a dozen law suits against Wyndham VO so what’s a couple more?

The cases are:

    Allen v. Wyndham Worldwide Operations, Inc., Sevier County Chancery Court, Tennessee: Case #18-1-001
    And
    Archambeault, et al v. Wyndham Worldwide, et al., Davidson County Chancery Court, Tennessee, Case #: 18-1-III.

Both are mass tort/action lawsuits representing a large number of elderly timeshare owners alleging fraud, breach of contract, and violations of the Tennessee Timeshare Act, which the firm alleges constitutes elder abuse, against Wyndham. Attorneys Aubrey Givens and Kristin Fecteau Mosher allege the company is responsible for a pattern and practice of false statements and consumer fraud by Wyndham sales agents, and ongoing abuses against timeshare owners.

According to Complaints filed with the court the plaintiffs allege they are victims of fraud, deceptive trade practices and were not advised of their right to rescind the deal until it went into effect. The allegations claim that Wyndham sales people intentionally deceived, misled, and financially injured people who were buying Wyndham timeshares, especially targeting the elderly. Wyndham’s advertising states that in order to attend their sales presentation, prospective buyers must have a minimum annual household income of $60,000. However there is no such qualification if someone is aged 55 or older, or fully retired.

Of course there are more allegations against Wyndham as well, and you’ll find a bunch of them in this press release issued by the law firm.

I wonder how much it has cost Wyndham, in settlement amounts and attorney fees, to handle all of the lawsuits already adjudicated against them? As a “cost of doing business”, is it a financially sound cost?

Stay tuned. 😉



Tip JarTip us off! Share news and info with us securely and confidentially. Some of the most important stories published by the GateHouse have come from anonymous or confidential tipoffs. If you have something sensitive to share, you can safely email the Gatekeeper. We will never reveal your identity without your permission. As well, if you have something positive to share, we’d like to hear that, too! CONTACT: gatekeeper@insidethegate.com

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/tennessee-timeshare-news-january-20-2018/

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/nevada-timeshare-news-january-20-2018/

Mexico Timeshare News: January 20, 2018

>> INTERNATIONAL TIMESHARE NEWS
Mexican timeshare news

MAZATLAN: Pueblo Bonito Mazatlán Beach Resort, which was the first world-class, five-star resort in the city when it opened 30 years ago, is set to undergo a $26.5 million renovation.

The entire property — including the guest suites, restaurants, lobby, pools and façade — is being updated during an extensive two-phase process expected to be finished by November 2019. And when they say the entire property they mean it.

All existing guest suites will be completely updated and renovated, with new finishes and furniture. The company’s PR about it describes the changes as having “a fresh design aesthetic that embraces the cool blue hues of the sea with splashes of bold bougainvillea, all while grounded in a layered palette of the property’s serene beaches.” Vintage historic black and white photographs celebrating the history of the European architectural influence and iconic fishing industry of the region will grace the walls, while textured, vibrant artwork will reinforce a more curated art collection. Hand-painted Mexican concrete tiles further enhance an authentic sense of a place like no other: Pueblo Bonito Mazatlan.”

Each of the hotel’s four restaurants and bars will be redesigned and updated to feature a more contemporary style, as well as increased seating capacity for diners and patrons. A new ball room will also be added to the hotel’s amenities, which will have the capacity to accommodate events and functions for up to 350 people.

The hotel’s two sections, each with their own environments and amenities (pools and restaurants), will maintain their distinctive character.

At least half the resort will remain open throughout the renovation, allowing Pueblo Bonito Mazatlán to continue welcoming guests.

I remember when the resort first opened and every sales rep in town wanted to work there. That was one hot resort at the time, and it still hasn’t lost its cachet.

I’ll be looking forward to the finished product!



Tip JarTip us off! Share news and info with us securely and confidentially. Some of the most important stories published by the GateHouse have come from anonymous or confidential tipoffs. If you have something sensitive to share, you can safely email the Gatekeeper. We will never reveal your identity without your permission. As well, if you have something positive to share, we’d like to hear that, too! CONTACT: gatekeeper@insidethegate.com

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/mexico-timeshare-news-january-20-2018/

Idle Timeshare Thoughts: January 20, 2018

idle thoughts 
QUOTABLE QUOTES: “No man’s life, liberty or property are safe while the Legislature is in session…” –Gideon J. Tucker, 1866
 


 
From The Wayback Machine Nov. 27, 2010

    Companies and scammers are always looking for new ways to get around the do-not-call law, and that apparently includes some timeshare-related companies. The newest attempt that I’ve heard of involves a recorded message asking you to press 3 (or whatever number) to talk to a live representative.

    If you do that and a live person comes on the phone, you can tell them that they are violating the no-call list but that won’t stop them. Their interpretation of the law is that they didn’t place the call, someone else did. They just picked up the phone when you answered and pressed 3, so they are not violating any laws.

    That’s a bunch of hooey, of course, and the Indiana attorney general’s office says if the original call is a recording that makes it a robo call, which is illegal.

    They also use a little digital wizardry to mask the number from which they are calling, a sure sign that the caller is up to no good.

    If you get such a call, get whatever info you can and report it to the Attorney General. If they don’t get any complaints, they won’t know what’s happening.

Stinkin’ thinkin’ and weasel words. Sigh.




Tip JarTip us off! Share news and info with us securely and confidentially. Some of the most important stories published by the GateHouse have come from anonymous or confidential tipoffs. If you have something sensitive to share, you can safely email the Gatekeeper. We will never reveal your identity without your permission. As well, if you have something positive to share, we’d like to hear that, too! CONTACT: gatekeeper@insidethegate.com

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/idle-timeshare-thoughts-january-20-2018/

Getting BIGGER: January 20, 2018

>>Timeshare Companies Getting BIGGER
Timeshare news 24/7

Marriott Vacations Club has opened its new Marriott’s Bali Nusa Dua Gardens resort on the island of Bali. This is the company’s first resort in Indonesia, and it couldn’t be in a more beautiful spot.

The new resort features 1-bedroom, 2-bedroom and studio guestrooms each with kitchenettes, their design inspired by the vivid tropical beauty of Indonesia. The resort shares access to the amenities and activities at the adjacent Courtyard by Marriott Bali Nusa Dua resort, including on-site dining, fitness center, luxury spa and Kids Club, as well as access to a private beach club at Nusa Dua Beach. Close to the new resort are numerous cultural attractions, boutique shops and an eclectic, world-class food scene.

Within the Asia-Pacific theater, Marriott’s Bali Nusa Dua Gardens joins Marriott’s Phuket Beach Club and Marriott’s Mai Khao Beach in Phuket, Thailand, Marriott Vacation Club at the Empire Place© in Bangkok and Marriott Vacation Club at Surfers Paradise in Gold Coast, Australia.




Tip JarTip us off! Share news and info with us securely and confidentially. Some of the most important stories published by the GateHouse have come from anonymous or confidential tipoffs. If you have something sensitive to share, you can safely email the Gatekeeper. We will never reveal your identity without your permission. As well, if you have something positive to share, we’d like to hear that, too! CONTACT: gatekeeper@insidethegate.com

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/getting-bigger-january-20-2018/

Timeshare People on the Move: January 20, 2018

>> TIMESHARE PEOPLE ON THE MOVE:
Timeshare people on the move

ResortCom International has made the following changes in its executive team to better serve its clients and their members.

    • Odilia Guiant, newly appointed as Senior Vice President/Client Management, has been with ResortCom for nearly 15 years. She brings a wealth of experience in collections, merchant services, process review and implementation to her new position.
    • Courtney Franklin has been promoted to the new position of Assistant Vice President of Call Center Operations. As her new title suggests, her primary responsibilities are focused on the Call Center and its team of 150 customer engagement professionals.
    • Curtis A. Parker, Jr., who has been with the company 1 year as Director of Human Resources, is now Vice President of Human Resources and Facilities. He will be a key player as the company expands it physical offices and hires new employees.
    • Jeffrey Futterman the newly name Chief Information Officer, comes to ResortCom from IntegraMed Fertility, a healthcare company based in Purchase, NY, where he was Chief Information Officer. He has relocated to Las Vegas to join the team and direct the continued development of the company’s proprietary software, ResortConnectTM

ResortCom provides timeshare management software, financial services, and call center solutions to the hospitality industry. Its full suite of client services includes innovative contact center solutions, reservations, member services, and financial services, enabling clients to grow at a quicker pace.





Have you been promoted or moved to a new company/location? Do you know of someone who has? Has someone been fired or demoted? Tell us about it! Send the information to The GateHouse to be included in People on the Move!

Permanent link to this article: https://www.insidethegate.com/gatehouse/2018/01/timeshare-people-on-the-move-january-20-2018/

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