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Pull up a stool, order your poison and join the conversation!

What do you know that you’d like to anonymously pass along? Did we get something right or wrong? Got gossip, rumors or bitches & moans, obituaries, kudos, etc. you’d like to share? Send it on in to [email protected]

It’s easy, it’s a blast– it’s anonymous… (Your identity is always protected so use any ‘handle’ [nickname] you want!)

And always remember: If you don’t want to see it in The GateHouse, don’t do it…

Some Special Features from InsideTheGate.com you might want to check out this week:

  • CURRENT NEWS HEADLINES (stuff you might have missed last week)
  • SCOOP DU JOUR (published weekly, every Friday)
  • MORNING MEETING: Sales training tips designed to get you thinking, to expand your knowledge, to help you to become all that you can be in the timeshare sales arena.
  • OFF TOPIC (Just for fun, from the goofy to the profound, published weekly, every Monday)
  • ON THE ROAD Timeshare Resort destinations and reviews, travel deals and more! (Published weekly, every Monday)

EMAIL: [email protected]

Diamond Resorts now hiring

Permanent link to this article: http://www.insidethegate.com/gatehouse/2010/10/welcome-to-the-gatehouse-3/

Weekly Wisecrack: October 15, 2016

irate customer

George and Jean bought their two-week timeshare in 1982 and for 34 years they mostly exchanged around the world each year.

The couple faithfully paid their resort annual maintenance fees (AMF) each year, plus three special assessments and the required annual exchange fees and dues.

Now a widower, retired and living alone on a very modest income George can no longer afford the cost of owning so he sought relief from his home resort. Alas, no such assistance has yet been forthcoming and one crass representative at the developer-run HOA told George they were sorry about his situation but added that “you bought it, you own it”!

What’s wrong with that picture?

The Weekly Wisecrack is an often snarky look inside the workings of the timeshare industry, usually but not always from the viewpoint of sales and marketing representatives. Do you have a different point of view? Leave your own caption in the Comments if you’re so inclined…
Image Source: GilEffron.com

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/10/weekly-wisecrack-october-15-2016/

Timeshare Odds and Ends: October 15, 2016



  • Humans spend about a third of their lives asleep.
  • A human will yawn about 250,000 times in their life.
  • Americans spend about five months of their lives on the phone.
  • Men spend up to a year of their lives staring at women.
  • Humans fart 402,000 times in their lifetimes.
  • Humans spend about three months of their lives sitting on the potty.
  • The cost of daycare in the USA is $9,800 annually, or $817 per month.
  • The cost in the USA for an average household to raise one (1) child from birth to the age of 18 is $250,000, nearly $14,000 per year.
  • A person grossing $44,000 per year in Hattiesburg, MS would need to earn $75,000 in San Francisco to pay for the same basic living expenses.

So what’s the Scoop? What does it all mean and where am I going with all those averages? Read on: Scoop du Jour: Au Contraire Mon Frère!

Marriott Vacations Worldwide has reported third quarter financial results and updated its guidance for the full year 2016. For those of you who have not looked at the full report, here are some of the highlights:

  • Total company vacation ownership contract sales (which exclude residential sales) were $169.8 million, $10.1 million, or 6.3 percent, ahead of the prior year period. Contract sales in our key North America and Asia Pacific segments were $12.5 million, or 8.3 percent, ahead of the prior year period.
  • North America vacation ownership contract sales were $151.0 million in the third quarter of 2016, an increase of $8.2 million, or 5.7 percent, from the prior year period, reflecting higher sales from existing sales centers, driven by the success of their new marketing programs, as well as the ramp-up of new sales centers. Total tours in the third quarter of 2016 increased 9.1 percent, driven by an increase in first time buyer and owner tours of 12 percent and 7 percent, respectively. VPG decreased $57 to $3,371 in the third quarter of 2016 from the third quarter of 2015.
  • In the Asia Pacific segment total vacation ownership contract sales were $11.2 million, an increase of $4.3 million, or 62.4 percent, from the third quarter of 2015. Segment financial results were $1.3 million, a $5.3 million increase from the third quarter of 2015, driven by $4.1 million of lower acquisition related transaction costs in the current year, $0.6 million of higher rental revenues net of expenses, $0.5 million of higher gains and other income due to a change in the estimated costs associated with the disposition of the portion of the Surfers Paradise, Australia property, and $0.3 million of higher development margin.
  • European third quarter 2016 contract sales were $7.7 million, a decrease of $2.4 million from the third quarter of 2015. Segment financial results were $4.5 million, a $1.6 million decrease from the third quarter of 2015, driven by $1.5 million of lower development margin.

As of September 9, 2016, the company had approximately $197 million in available capacity under its revolving credit facility after taking into account outstanding letters of credit.

Of course there is much more data to consume, and for that you need to read the whole report.


Have you seen the world yet?

Where are YOU going this year?


Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/10/timeshare-odds-and-ends-october-15-2016/

Weekly Jukebox: October 15, 2016

Can you believe it? Bob Dylan has won the Nobel Prize for Literature! I kid you not! And maybe he even deserved it. After all, the man is quite a poet!

The 75-year-old folk/rock legend received the prize “for having created new poetic expressions within the great American song tradition”. So naturally I must play a Dylan song. The problem comes in trying to choose from more than 5 decades worth of songs. Something new or something old? Something folk or something rock? Acoustic or Electric? Political or personal?


In the end, because we’re deep into the 2016 Presidential election cycle, I went back to his roots. Here is Bob Dylan singing the classic The Times They Are a Changin’, 1964. (You better start swimming or you’ll sink like a stone…)

What are YOU listening to tonight?

The Weekly Juke Box aims to feature good music/good fun regardless of era or genre. Send in your own favorite and if I can find a good version on YouTube I’ll post it for you! What would you like to see or hear?

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/10/weekly-jukebox-october-15-2016/

Florida USA Timeshare News: October 15, 2016

It's Happy Hour at The GateHouse>> EASTERN USA TIMESHARE NEWS:

MIAMI: Interval Leisure Group, which owns timeshare exchange company Interval International as well as Aqua-Aston Hospitality, Hyatt Vacation Ownership, Interval International, Trading Places International, Vacation Resorts International, VRI Europe, and Vistana Signature Experiences, has changed its name to ILG, effective at the end of the day on Friday, Oct. 14.

In addition to changing its name, the company will trade under the Nasdaq ticker symbol “ILG” — commencing Monday October 17 — and introduce a new logo and website, which will offer comprehensive information about itself and its operating businesses.

Well that was sudden, wasn’t it? But you know me; I’m all for simplicity.

Today ILG serves approximately 2 million members, as well as more than 550,000 owner families at over 250 managed resorts; and it employs about 10,000 team members through nearly 40 offices in 15 countries, making it one of the world’s leading integrated shared ownership companies.

That is all.

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth
Tip Jar Do you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/10/florida-usa-timeshare-news-october-15-2016/

Colorado USA Timeshare News: October 15, 2016

It's Happy Hour at The GateHouse>> WESTERN USA TIMESHARE NEWS:

AVON & VAIL: East West Partners is getting substantially BIGGER, in more than one way.

To begin with, the company has formed a joint agreement with an affiliate of KSL Capital Partners, LLC and Aspen Skiing Company to purchase and complete the Snowmass Base Village project. (Finally!)

The new joint venture is acquiring the base village project from Snowmass Acquisition Company. It includes all remaining development parcels, all commercial spaces in Base Village, the Snowmass Hospitality property management company and the Viceroy Hotel, including the unsold condominium units within the hotel.

The lot where the Limelight Hotel will be built is also part of the purchase and will now be developed by the joint venture. Aspen Skiing will purchase the Limelight Hotel and four Mountain Sports spaces from the joint venture when they are complete.

That’s a big hunka hunka!

The transaction is expected to close by the end of this year and construction in the Base Village is expected to commence next spring, with East West handling for all day-to-day operations. Andy Gunion from East West will be appointed to lead the joint venture. Andy has been with East West for over 12 years and has led the acquisition work on Base Village for East West.

In addition, East West Destination Hospitality has been awarded the property management contract for The Lion, a new Vail luxury residential development scheduled to open in early 2017.

Developed and owned by Grupo Pegaso, The Lion will offer 65 “alpine modern” residences ranging from 2- to 5-bedrooms, all with high-end finishes and spacious balconies, plus three levels of underground parking and an on-site restaurant. Amenities at The Lion will include a huge outdoor salt water hot tub, an indoor infinite current lap pool and salt water hot tub, a fitness center with steam room and an entertainment room. Located a quick walk from Vail’s Eagle Bahn Gondola, The Lion will offer ski lockers with boot dryers.

Sure, it isn’t timeshare but it will operate very much like a condo hotel so that counts, and anyway it’s in the getting BIGGER category just for the addition of the management contract.

Named Colorado’s “Best Property Management” company for 2016 by ColoradoBIZ Magazine, East West Destination Hospitality currently manages 65 homeowner associations for more than 13,000 individual owners and more than $1.2 billion in assets under management. And that ain’t hay, as the saying goes.

BROOMFIELD: Meanwhile, over in Broomfield, luxury destination club company Quintess has filed for Chapter 11 bankruptcy, citing a debt of $13.1 Million and a mere $50,000 in assets. Ouch.

Names of the top 20 unsecured creditors are being withheld, but they are all Members of the Club and the amount of debt owed to them ranges from a high of $1,075,229.00 to a low of $491,625.00.

It’s still early days in this process, the bankruptcy having only been filed on Oct. 7, but Duncan E. Barber, attorney for Quintess, has already filed a 327-page “Debtor’s Prepackaged Chapter 11 Plan of Reorganization and Related Relief” so things are moving along smoothly at this stage of the game.

Once upon a time, in the early years of the rise of non-equity destination clubs, the field was littered with hopeful independent companies such as Private Retreats/Tanner & Haley, Dream Catcher Resorts, High Country Club, Ultimate Escapes, Solstice, and the Lusso Collection. Today Inspirato, Quintess and Exclusive Resorts are pretty much the last independent destination clubs of their class left standing.

(Note that I’m differentiating between destination clubs in which members own no equity and private residence clubs where members actually invest in fractional/equity ownership.)

It’s entirely possible that the company might emerge at the other end completely reorganized and intact, with all or most of its members content. Anyone laying odds?

“If you haven’t got anything nice to say about anybody, come sit next to me.” -Alice Roosevelt Longworth

Tip JarDo you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/10/colorado-usa-timeshare-news-october-15-2016/

Mexico Timeshare News: October 15, 2016

It's Happy Hour at The GateHouse >> INTERNATIONAL TIMESHARE NEWS

PUERTO MORELOS: Phase 2 of Grand Residences by Royal Resorts will open this November with 18 new luxury units.The private residence club addition will include two, three and four-bedroom residences

The Grand Residences are solidly in the luxury class of resorts. This resort boasts a large living-dining area with sprawling sofas for relaxation, tropical hardwood furniture and a state of the art home entertainment theater that leads out on to a private ocean view or beachfront terrace as well as signature bedding and 1,000-thread linens in the bedrooms, a rain shower, granite countertops with twin basins, a whirlpool tub and separate WC featured in the en suite bathrooms. The gourmet kitchen is equipped with high-end appliances including a Sub Zero fridge, Nespresso machine and a wine cooler. A separate laundry room with a washer and dryer is also included.

Other amenities include Bulgari® bath products, Jacuzzi, high-speed Wi-Fi, huge LED HD TVs, Blue Ray DVD players and iPod stations. The guest bedrooms are Jr. suites with a kitchenette, terrace and their own independent entrance.

In years to come more suites and amenities will be added, including a larger spa, two more restaurants and a shopping area.

Yeah, I think I could sell that without much trouble, and I wouldn’t even have to pitch heat to do it. Where’d you get weak?

NUEVO VALLARTA: Are you a golfing enthusiast? Then here’s a treat for you.

In the getting BIGGER and BETTER categories, Grupo Vidanta has opened its new Greg Norman Signature Golf Course at Vidanta Nuevo Vallarta.

Currently open for full play, the course celebrated its Grand Opening with the major league sports star-filled Vidanta Celebrity Golf Invitational October 13-15. Players at the Tournament were paired with celebrity partners that include current and former players from the NFL, MLB, and NBA.

Also attending the tournament were a few PGA Tour Professionals, including Ken Duke, Steve Wheatcroft, Greg Owen, and Jerry Kelley. They offered tips, gave clinics, issued challenges, and joined the festivities.

Winding along the Ameca River, guests of the new course are treated to views of the Sierra Madre mountains and Banderas Bay from each hole. The 18-hole, Par 73 course is surrounded by indigenous Guanacaste tress, native grasses, and jungle, immersing players in nature. The course also features the world’s longest golf cart suspension bridge, connecting two states – Nayarit and Jalisco – across the Ameca River.

This course joins the renowned Jack Nicklaus Design Golf Course as the destination’s second course.

Did you know that Vidanta Resorts is Mexico’s leading golf course operator and developer? Well, they are.

“If you haven’t got anything nice to say about anybody, come sit next to me.” -Alice Roosevelt Longworth

Tip JarDo you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/10/mexico-timeshare-news-october-15-2016/

Thailand Timeshare News: October 15, 2016


BANGKOK: Anantara Vacation Club is getting BIGGER. The company now offers eight new destinations for eligible Club Points Owners and their guests.

The new destinations include 3 in Europe, 3 in Australia and two in Southeast Asia, as follows:


  • Tivoli Marina Vilamoura on the Algarve
  • Tivoli Victoria, adjacent to the Oceânico Victoria Golf Course on the Algarve
  • Tivoli Lisboa in downtown Lisbon


  • Oaks Cable Beach Sanctuary in Western Australia
  • WRAP on Southbank, in Melbourne, Victoria
  • The Milton Brisbane in Queensland

Southeast Asia:

  • Anantara Vacation Club at Riverside Bangkok, the Club’s newest resort
  • AVANI Bentota Resort & Spa in Sri Lanka

The Club Resort Collection at Anantara Vacation Club includes a Signature Club Resort in Phuket and luxury private villas on Koh Samui, Thailand and Bali, Indonesia; plus suites in Queenstown, New Zealand; Bangkok, Thailand; and Sanya, China.

Over the next five years, the Club plans to open several new resorts as it continues to expand. In addition to the growing collection of Anantara Vacation Club Resorts, Club Points Owners enjoy an extended choice of travel opportunities through the Global Traveller programme, which provides access to over 3,000 resorts worldwide. Preview Centres are found in Bali, Koh Samui, Phuket and Chiang Mai.

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth
Tip Jar Do you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/10/thailand-timeshare-news-october-15-2016/

Going Places: Nassau Paradise Island

It's Happy Hour at The GateHouse>> GOING PLACES:

NASSAU PARADISE ISLAND, BAHAMAS: The Nassau Paradise Island Promotion Board and Paradise Island Tourism Development Association report that the destination is open for business and welcoming guests following the recent passing of Hurricane Matthew.

Member hotels and resorts were well-prepared for the storm and sustained minimal damage. Clean-up efforts began immediately following the storm’s passing on Friday and Lynden Pindling International Airport (LPIA) reopened on Saturday with all airlines having now resumed their normal schedules.

In other words, they weathered the storm and are strongly encouraging vacationers to come and see for themselves.

So just as a reminder of why you might want to consider Nassau Paradise Island for a vacation, here is a video to stir up your travel juices.

In case you didn’t know, Nassau is the capital of the Bahamas. It lies on the island of New Providence, with neighboring Paradise Island accessible via Nassau Harbor bridges, and its proximity to Florida makes it very easy to get to from almost anywhere in the USA. Timeshare resorts in Nassau include the Melia Nassau Beach; Paradise Harbour Club & Marina; Paradise Island Beach Club; Sandyport Beach Resort; Suites at Sandyport; and Sunrise Beach Club & Villas.

Check it out– enjoy yourself, go somewhere new this year!

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/10/going-places-nassau-paradise-island/

Idle Timeshare Thoughts: October 15, 2016

It's Happy Hour at The GateHouse
QUOTABLE QUOTES: “The only way to make sense out of change is to plunge into it, move with it, and join the dance.” —Alan Watts



    “Pending the final confirmation of the bankruptcy court, and the final disposition of funds to creditors, etc., the Epic Resorts saga is finally over. Sunterra Corporation was the successful bidder for the assets of Epic Resorts with an all cash bid of $25.0 million. The transaction is expected to close by the end of October 2003. Epic’s assets include management rights to the Epic Vacation Club and four of the resorts, as well as inventory assigned to Epic Vacation Club, development land at the Hilton Head location and unsold inventory at the resorts. A hearing to confirm the sale is scheduled to take place in the Bankruptcy Court in Delaware on October 7, and after that Sunterra will give more details of this transaction and its plans for integrating Epic into its business. That is news that Epic owners/members are nervously waiting to hear. NOTE Oct. 6: There seems to be some confusion about what was purchased. Sunterra did not purchase 4 resorts, they purchased management rights to 4 resorts. The management contracts that they clearly have are Island Links at HH, the Daytona Beach property, Scottsdale and the Las Vegas property. Also the Epic Vacation Club which sorta includes a co-management ability at Palm Springs. They also purchased the unsold inventory at all 5 properties. Remember, Tom Flatley owns the London Bridge Resort, so that could not be included in the sale.

    “Nicholas Benson, Sunterra’s CEO, said Sunterra will continue to look for strategic acquisitions– so it looks like Sunterra is aiming to restore itself to its former pre-bankruptcy glory.”

So how did that finally work out? Well, in April 2007 Diamond Resorts International’s owner and CEO Stephen Cloobeck bought Sunterra (which had been trading on the Pink Sheets and was struggling) for a whopping $700 Million and took the company private. Sunterra, which operated almost 100 timeshares in 17 states and 13 countries and employed more than 3,300 people, including 400 in its North Las Vegas corporate offices, became a wholly owned subsidiary of Diamond Resorts.

And just like that both Epic Resorts and Sunterra became non-entities while Diamond Resorts became one of the biggest timeshare companies in the world. And it kept on getting BIGGER through the years at a steady rate by purchasing other timeshare companies/resort developments until Diamond itself was finally bought out by Apollo Global Management for approximately $2.2 Billion in Sept. 2016.

And that’s the way it was.

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth

Tip JarDo you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/10/idle-timeshare-thoughts-october-15-2016/

Timeshare People on the Move: October 15, 2016

It's Happy Hour at The GateHouse>> TIMESHARE PEOPLE ON THE MOVE:

Ian Arthur has been appointed as the Chief Marketing Director for Boyne Resorts. A new position on the four-season resort company’s executive team, Arthur begins in the role effective November 1.

Arthur joins Boyne Resorts with more than 30 years’ experience in brand work, digital marketing, business intelligence, loyalty development, and lead generation. As Chief Marketing Officer for Intrawest Resort Holdings, Inc., owner-operator of five resorts, Arthur championed significant growth for the company in key areas including sales and data collection, and in its social community. With Frontier Airlines as Vice President of Marketing, he led development of an award-winning branding campaign for the airline and later oversaw the brand merger of Frontier, Midwest and Republic Airlines. Arthur, as Vice President of Marketing for Vail and Beaver Creek resorts, led a rebranding process for Beaver Creek, boosting the ski resort to positioning among the leading luxury resorts in North America.

In addition, he also led branding and marketing initiatives in executive roles with Exclusive Resorts, Head Sports, Nike, and Prince as well as a recent stint as Chief Commercial Officer for Halifax International Airport Authority.

Have you been promoted or moved to a new company/location? Do you know of someone who has? Has someone been fired or demoted? Tell us about it! Send the information to The GateHouse to be included in People on the Move!
CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/10/timeshare-people-on-the-move-october-15-2016/

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