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It's always Happy Hour at The GateHouse


Pull up a stool, order your poison and join the conversation!

What do you know that you’d like to anonymously pass along? Did we get something right or wrong? Got gossip, rumors or bitches & moans, obituaries, kudos, etc. you’d like to share? Send it on in to [email protected]

It’s easy, it’s a blast– it’s anonymous… (Your identity is always protected so use any ‘handle’ [nickname] you want!)

And always remember: If you don’t want to see it in The GateHouse, don’t do it…

Some Special Features from InsideTheGate.com you might want to check out this week:

  • CURRENT NEWS HEADLINES (stuff you might have missed last week)
  • SCOOP DU JOUR (published weekly, every Friday)
  • OFF TOPIC (Just for fun, from the goofy to the profound, published weekly, every Monday)
  • ON THE ROAD Timeshare Resort destinations and reviews, travel deals and more! (Published weekly, every Monday)

EMAIL: [email protected]

Diamond Resorts now hiring

Permanent link to this article: http://www.insidethegate.com/gatehouse/2010/10/welcome-to-the-gatehouse-3/

Weekly Wisecrack: September 24, 2016

old hippie
Trust me, when you don’t want to use it any year you can take other people’s money by making a deal, renting it out and then put some tax free cash in your pockets. It’s ‘the art of sharing’, you see.

And when you’re done vacationing, if you don’t want to will it to your kids you can sell it and not only get all the money back you would have spent on hotel rooms (a lot of them, by the way, owned by Chinese and Mexican companies that are ripping everyone off) you’ll make a yuuuuge profit too!

That I can tell you!

The Weekly Wisecrack is an often snarky look inside the workings of the timeshare industry, usually but not always from the viewpoint of sales and marketing representatives. Do you have a different point of view? Leave your own caption in the Comments if you’re so inclined…
Image Source: HassleFreeClipart.com

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/09/weekly-wisecrack-september-24-2016/

Timeshare Odds and Ends: September 24, 2016

It's Happy Hour at The GateHouse
The scripture saith, “Thou shalt not muzzle the ox when he treadeth out the corn. And, The labourer is worthy of his hire.”

Also, “Behold, the wages of the laborers who mowed your fields, which you kept back by fraud, are crying out against you, and the cries of the harvesters have reached the ears of the Lord of hosts. You have lived on the earth in luxury and in self-indulgence. You have fattened your hearts in a day of slaughter.”

And, “He said this, not because he cared about the poor, but because he was a thief, and having charge of the moneybag he used to help himself to what was put into it.”

So what’s the Scoop? What do those Biblical quotes have to do with the timeshare industry and things like charge backs? Read on: Scoop du Jour: Most Charge-Backs Need To End

Diamond Resorts is pretty excited about this. The ‘this’ of which I speak is the news that the company’s charity golf tournament — Diamond Resorts Invitational — has made it to the BIG time, meaning PGA TOUR Champions has joined in to participate in the tournament’s second annual event.

The Invitational, benefiting Florida Hospital for Children, will feature Champions Tour professionals competing alongside sports and entertainment celebrities for separate purses totaling $1.25 million. All three rounds of the January 13-15, 2017 event at Tranquilo Golf Club at Four Seasons Resort Orlando at Walt Disney World Resort will be nationally televised on Golf Channel.

PGA TOUR Champions players will compete for $750,000 over the 54-hole tournament, while the celebrities will play for a $500,000 purse. Threesomes will include one Champions Tour professional and two celebrities.

Invited celebrities will include active Major League Baseball and NFL football players, as well as former NBA and NHL stars, plus musical artists, comedians and other entertainers. The entire field places an emphasis on notable golfers and celebrities appealing to fans and families both locally in Orlando and nationally via Golf Channel.

This past January, the inaugural Diamond Resorts Invitational featured 70 celebrities in the field with former No. 1-ranked American tennis player Mardy Fish winning the event. Activities for the whole family took place throughout tournament week and the silent and live auctions raised $503,000 in charitable donations for Florida Hospital for Children. KUDOS!

If you want more information about this exciting event, click here. golf


Have you seen the world yet?

Where are YOU going this year?


Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/09/timeshare-odds-and-ends-september-24-2016/

Weekly Jukebox: September 24, 2016

This is a special request from Pete, and it goes out to Claire. So Claire, I hope you’re listening…

Margo Timmons is the lead singer for Cowboy Junkies, one of the all-time great bands. This is a wonderful cover by her of a great Leonard Cohen song, Dance Me to the End of Love.

What are YOU listening to tonight?

The Weekly Juke Box aims to feature good music/good fun regardless of era or genre. Send in your own favorite and if I can find a good version on YouTube I’ll post it for you! What would you like to see or hear?

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/09/weekly-jukebox-september-24-2016/

Florida USA Timeshare News: September 24, 2016

It's Happy Hour at The GateHouse>> EASTERN USA TIMESHARE NEWS:

FORT LAUDERDALE: Almost exactly a year ago a class action lawsuit was filed against Caribbean Cruise Line Inc., Vacation Ownership Marketing Tours, The Berkley Group Inc., and Economic Strategy Group, alleging they participated in a robocalling campaign that violated the Telephone Consumer Protection Act (TCPA).

The lawsuit alleged that Economic Strategy Group made millions of survey calls offering a free Caribbean cruise in exchange for taking a political and/or public opinion survey. The other defendants allegedly marketed their timeshare and vacation properties through these survey calls. Recipients of the calls who answered the survey questions would then reportedly be transferred to a Caribbean Cruise Line representative. According to the class action lawsuit, that conduct violated the TCPA because the consumers did not consent to receive these automated survey calls.

The plaintiffs asked the court to award each Class Member $500 per unsolicited automated survey call they received. If they could show that the defendants knowingly and willfully made the automated survey calls, they would then ask the court to award each Class Member $1,500 per call.

Well, Caribbean Cruise Line Inc., The Berkley Group Inc., and Vacation Ownership Marketing Tours, Inc. recently settled the lawsuit, agreeing to pay up to $76 million (and not less than $56 million).

The plaintiffs in the suit included one million individuals who received calls from Caribbean Cruise Line and its subsidiary marketing companies between August 2011 and August 2012. The exact amount of consumer awards will be determined once the exact number of individual claims is determined, but they are expected to receive about $500 per call received as a result of this settlement.

Those individuals who appear on the list of one million consumers will be allowed to receive their award, and those individuals who are not on the list but make a claim, will need to prove that they received a call within that time frame.

This is a pretty good reason to know TCPA requirements and make sure that your company is sticking to them. $76M is a pretty harsh lesson to learn.

ORLANDO: Orange Lake Resorts is seriously on the move in terms of refurbishing the former Silverleaf properties they purchased last year. Those properties are now all being rebranded as Holiday Inn Club Vacations resorts, and Orange Lake has announced a five-year project to design, update and renovate more than 3,100 villas at 13 resorts. The five-year villa renovation plan includes creating a fresh, new look for these resorts.

By the end of 2016, 428 villas will have new soft good designs, which includes new sofas, beds, bedding, carpeting, chairs, lighting, window treatments, refreshed artwork/décor, and paint. An additional 680 villas will be completed by the end of 2017, with the final renovations expected to be completed by 2021.

The first eight resorts to receive their new look in 2016 are:

    • Holiday Inn Club Vacations Timber Creek Resort – Texas
    • Holiday Inn Club Vacations Hill Country Resort – Texas
    • Holiday Inn Club Vacations Piney Shores Resort – Texas
    • Holiday Inn Club Vacations Galveston Seaside Resort – Texas
    • Holiday Inn Club Vacations Villages Resort – Texas
    • Holiday Inn Club Vacations Fox River Resort – Illinois
    • Holiday Inn Club Vacations Holiday Hills Resort – Missouri
    • Holiday Inn Club Vacations Oak N’ Spruce Resort – Massachusetts

The refurbishments/renovations will not all look the same; the designs are inspired by the surrounding destinations’ unique history, colors, etc.

I hope they post lots of photos of their progress on their website. I, for one, am looking forward to seeing the results!

Chima Edozie AligwekweALSO IN ORLANDO: 34-year-old Chima Edozie Aligwekwe has been sentenced to nine years in federal prison for conspiracy to commit mail fraud and wire fraud for his role as a manager in a timeshare resale fraud scheme. The Court also entered a money judgment against Aligwekwe in the amount of $704,326.55, which represents the total amount of money fraudulently obtained as a result of the scheme. Aligwekwe was found guilty by a jury on June 10, 2016.

On August 25, 2016, another participant in the scheme, Eugene Warren Brewington was also sentenced to nine years in federal prison.

It was a pretty standard scam, the old “We’ve got a buyer for your timeshare but you need to send an advance fee…” shake-down; you can find more details at this link.

KABOOM! jail smilie

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth
Tip Jar Do you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/09/florida-usa-timeshare-news-september-24-2016/

South Carolina USA Timeshare News: September 24, 2016

It's Happy Hour at The GateHouse>> EASTERN USA TIMESHARE NEWS:

MYRTLE BEACH: Hilton Grand Vacations’ new Ocean 22 resort at 22nd Avenue and Ocean Blvd. has only been open for a little over a year, but according to city documents it’s set to get a companion a mere 6 blocks south at 16th Ave. and Ocean Blvd.

As currently planned, at 330 rooms the proposed development will be even bigger than Ocean 22’s 220-room building. Details are scarce at this points so I don’t know a timeline or how it will be configured, but I’d say business must be pretty good at Ocean 22 if HGVC is already preparing for another resort so close by. The pair will stand like bookends along the Grand Strand.

The property itself, currently a vacant lot, has been approved as a Planned Unit Development with the city giving developers some zoning exceptions in exchange for an extension of the popular boardwalk, which currently ends at 15th Ave. North. The hotel developers will pay for the extension but the city will build it. A new oceanfront park at the end of 16th Ave. will also be included by the developers.

Don’t pack your bags yet, because this is not going to get built by next week. But I’ll keep an eye on things and let you know when I have more details.

As an aside, HGVC is apparently going forward with its new resort in Kihei, Maui, Hawai’i, too, but they’re still waiting for final approvals so there’s no firm timeline for that property either. AND the company’s new Ocean Oak Resort on Hilton Head Island, SC. is scheduled to open in October.

HGVC is still in the process of becoming a stand-alone, pure-play company, but my oh my! Isn’t it just getting BIGGER and BIGGER!

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth

Do you have tips or rumors you’d like to share (ANONYMOUSLY)? Something you’d like us to investigate or follow up on? CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/09/south-carolina-usa-timeshare-news-september-24-2016/

Arizona USA Timeshare News: September 24, 2016

It's Happy Hour at The GateHouse>> WESTERN USA TIMESHARE NEWS

TUCSON: The Timeshare Board Members Association, which was created specifically for the benefit of HOA Board Members and On-site Resort Managers, will be holding the TBMA Tucson 2016 Conference, October 16-18, 2016.

They will be focusing on changes, challenges and solutions regarding quite a list of subjects, including but not limited to:

  • The Impact of Unsold Inventory
  • An Aging/Dying Owner Base
  • Roster Reconciliation: Why it’s critical
  • Clear Title & Title Insurance: Understanding the Challenge
  • Insurance & Protecting Your Resort
  • Member Engagement/Owner Communications
  • The Demographic Shift of Exchangers
  • Critical Strategic Planning Challenges for Legacy Resorts
  • Sunset/Termination Clauses
  • Economics of Plan Termination
  • Trust Conversions
  • And much much more

There will be special “Meet and Greet” sessions for Board Members and On-site Resort Managers to discuss their common interests and exchange contact information. Other face-to-face networking sessions among TBMA members and industry experts will be scheduled throughout the event. Board Members & On-site Resort Managers should RSVP to [email protected] with complete contact information including name, Board Member or Resort Manager title, Resort Name, resort city and state, your email address, and phone number, to attend the TBMA Tucson 2016 Conference, October 16-18, 2016 in Tucson, AZ.

For more information go to the TBMA’s RSVO page

I could be wrong, but I suspect that the speakers and the topics covered could be more interesting and relevant than the same-old same-old we get at the big ARDA and GNEX conferences, where the same issues are endlessly addressed while offering no new solutions.

You know, the old “♬Pick a little, talk a little, pick a little, talk a little, Cheep cheep cheep, talk a lot, pick a little more…♪♫” scenario… 😉

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth
Tip Jar Do you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/09/arizona-usa-timeshare-news-september-24-2016/

California USA Timeshare News: September 24, 2016

It's Happy Hour at The GateHouse>> WESTERN USA TIMESHARE NEWS:

SACRAMENTO: As I promised last week, here’s the most recent update for those of you who are victims of the notorious Juan Montalbo/John Monte and his alleged partners in crime who operated some pretty down-and-dirty timeshare scams in Puerto Vallarta, MX.

The trio was scheduled to appear before District Judge John A. Mendez on Sept. 20 for a status hearing, but that hearing has been rescheduled for December 13, 2016 at 9:15 a.m. Why? you ask.

To quote the Court record (emphasis added):

It is hereby stipulated and agreed between Plaintiff, United States of America, and defendants Wayne York, Marco Antonio Ramirez Zuno and Juan Carlos Montalbo, that the status conference scheduled for September 20, 2016, may be continued to December 13, 2016, at 9:15 a.m.

Although the government has provided approximately 5000 pages of discovery to date, it is still in the process of collating and Bates stamping the results of several email search warrants and has been unable to disclose those materials to the defense. Hopefully that material will be available next week.

All counsel therefore need additional time to review discovery and to pursue investigation before the case is further scheduled. They agree that the status conference should be continued to December 13, 2016, and ask the Court to order time excluded under the Speedy Trial Act through that date in order to afford necessary time for effective preparation. The parties agree that the interests of justice to be served by a continuance outweigh the best interests of the defendants and the public in a speedy trial, and ask the Court to order time excluded pursuant to 18 U.S.C. § 3161(h)(7)(A) and (b)(iv).

5000 (five THOUSAND) pages of discovery so far. Did you get that? Including emails and, I imagine, bank statements, statements from victims, and lots more.

So all you flim flam artists still thieving your way along in Mexico, Costa Rica and elsewhere, thinking you’re untouchable because of your location and the officials you’ve paid off, might want to think again. Some of you are being watched; evidence is being gathered; you’re not as safe as you think you are. And when they catch you (and they WILL catch you) and seize all your assets and shame your families and throw your sorry a$$es into prison, who will stand by you? Will you have to ask Mommy and Daddy to post bond for you?

Personally, I’ll be doing a happy dance of vicious satisfaction. yes smiley

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth
Tip Jar Do you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/09/california-usa-timeshare-news-september-24-2016/

Timeshare Morning Meeting: September 24, 2016

This week’s timeshare sales tip:


REMEMBER: During the gold-rush era back in the 1800’s untold thousands of wanna-be miners chucked (or sold) everything they owned to come up with a grubstake and headed off to areas unknown, with many staking out a spot along a riverbed reported or rumored to hold a fortune in gold.

History tells us that most miners lost everything and became destitute because by the time they got to the ‘river’ they were a dollar short and a day late. So after spending a brief time at a ‘hot spot’ panning for gold they kept pulling up their stakes and moved onto the next ‘strike’, only to repeat their previous results.

And that is the way it often is in timeshare sales centers where reps seeking that ‘gold-ball’ tour attempt to ‘feel out’ (pan) the prospect, and if they think there is no glitter there off the rep goes to the next tour. And like the aforementioned miners, that approach is, the vast majority of the time, a grave error.

Many gold miners did, however, get a small piece of the pie because they stuck it out on those river banks while the majority moved on, and although they didn’t make their desired fortunes they often not only recouped their initial investment (grubstake) they put a few extra dollars in their pockets and were able to return to ‘civilization’ with a little nest egg.

And that is exactly how the timeshare rep should handle each and every prospect because even writing ‘Mickeys’ will pay out over time, will keep the sales rep’s skills honed, etc., and along with picking up a ‘flake of gold’ here and there occasional nuggets will come down the river and when that happens the savvy Timeshare Pro will laugh all the way to the bank.

Join us for a pithy morning meeting timeshare sales tip of the week, originally published in InsideTheGate.com, to help you to greater success in selling timeshare. Brief and to the point, these sales training tips are designed to get you thinking, to expand your knowledge, to help you to become all that you can be in the timeshare sales arena.

Whether you’re an industry veteran or a green pea, it never hurts to brush up on your skills!

Copyright InsideTheGate.com All rights reserved

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/09/timeshare-morning-meeting-september-24-2016/

Idle Timeshare Thoughts: September 24, 2016

It's Happy Hour at The GateHouse
QUOTABLE QUOTES: “Frisbeetarianism is the belief that when you die, your soul goes up on the roof and gets stuck.” —George Carlin

Here’s an oldie but goodie from The Wayback Machine:

“How to Destroy a Timeshare Project”

-By Miss Management

  • Step One: After you write $3 million in your fourth month of operation, fire the Director of Sales because he is too harsh on those pitching heat. You cannot allow a person in this position to put people on overage for showing up late or for missing a tour because the skiing was awesome.
  • Step Two: Fire your Director of Marketing who provided you with 6000 tours in five months and bring in someone with no experience in a ski resort setting.
  • Step Three: After you reach $21 million in sales after the first 12 months, fire the Project Director. After all, the $6 million over initial sales projections in the first year ” isn’t that much” .
  • Step Four: After your new Director of Marketing gets up to speed, fire him so you go into high season with no direction at all and have empty OPC booths all over town.
  • Step Five: Fire your new Project Director after one month because he can’t produce sales on 6 tours a day and replace him with your “company man”. Even though he has never had a position higher than T.O., he will do things your way.
  • Result: Congratulations, you have just taken a project that wrote $5.5 million in net sales 4th Qtr 2000 down to $1.8 million in net sales 4th Qtr 2001. Caution: you might have to dodge a hostile group of sales people next time you are in town. Be careful where you eat because several of them have gone back to work at those fancy restaurants you eat at when you are in town. (Yes, they are making more money there than with the three tours a week they were seeing when they left, and yes, they do remember what you look like even though you have no clue who they are, and yes, the chef will do anything to your order that they tell him to because this is a small town after all.)

I’ll bet that general scenario, no matter how old it is, is familiar to a lot of us who’ve been in the biz for a decent length of time.

Amirite??? Facepalm

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth

Tip JarDo you have tips or rumors you’d like to share ANONYMOUSLY? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/09/idle-timeshare-thoughts-september-24-2016/

Timeshare People on the Move: September 24, 2016

It's Happy Hour at The GateHouse>> TIMESHARE PEOPLE ON THE MOVE:

Bryan Ten Broek has been appointed Vice President of Business Development at Nordis Direct, a technology and mail services provider based in Coral Springs, FL. His focus at Nordis is on expanding their already large footprint and scope of services in timeshare, while pursuing other industry verticals including health care and financial services.

A well-known figure in the shared ownership industry, Ten Broek came to Nordis following a 20+ year career with Interval International, having joined that company in 1995 in the resort sales and service department. He held jobs of increasing responsibility during his time with Interval, including assistant vice president of sales, eastern region, and vice president of business development, among others. Most recently he served as senior vice president of resort sales and marketing.

Nordis Direct specializes in personalized one-to-one digital and print correspondence, maintenance fee and mortgage statements, online bill presentment/payment processing, and a full suite of HOA-related programs including governance communications and owner elections services.

Have you been promoted or moved to a new company/location? Do you know of someone who has? Has someone been fired or demoted? Tell us about it! Send the information to The GateHouse to be included in People on the Move!
CONTACT: [email protected]

Permanent link to this article: http://www.insidethegate.com/gatehouse/2016/09/timeshare-people-on-the-move-september-24-2016/

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