► The Ethisphere Institute recently recognized Wyndham Worldwide Corp. as a 2017 World’s Most Ethical Company®. Kudos for that!
Now, I do understand that Wyndham Worldwide is a really BIG company with many parts and thousands of employees, most of whom are A-Okay; but one significant part that appears to lack ethical glory is Wyndham Vacation Ownership, whose sales/marketing division has long been accused of being a welcome mat for sharp practices. You know, the kind of atmosphere where sales reps were encouraged by equally sharp management to do whatever it took to get the sale. Google them if you don’t believe me.
The most recent jaw dropping example of that alleged culture was a jury’s award of $20 million to a former sales rep who was fired for daring to report fraudulent selling techniques by WVO sales reps and management.
Coincidentally(?), shortly following that jury award WVO’s CEO Franz Hanning, who had been with the company or its predecessor Fairfield Resorts since 1982, suddenly felt the need to “spend more time with his family” and abruptly retired. His severance pay, to be paid in full by mid-April, is $3.4 million. It’ll be interesting to see if the reputation of that division improves going forward.
Given all the above you can imagine the reasons for my initial reaction when I recently read the headline:
Say WHAT? HAhahahahahaha-ha ha ha gasp oh man! hahahahahahahaha ha ha stop! yer killin’ me! ha ha ha ha ha…
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