Idle Timeshare Thoughts: September 26, 2015

It's Happy Hour at The GateHouseQUOTABLE QUOTES: “Rudeness is a weak imitation of strength.” – Eric Hoffer

So you think you’re the real pro at putting people into the ether, at smoke and mirrors, at blowing bubbles? Ha! Think again!

Bow before a true master, and humble yourself!

“If you haven’t got anything nice to say about anybody, come sit next to me.” -Alice Roosevelt Longworth

Do you have tips or rumors you’d like to share (ANONYMOUSLY)? Something you’d like us to investigate or follow up on? CONTACT: [email protected]

Permanent link to this article:

Timeshare People on the Move: September 26, 2015

It's Happy Hour at The GateHouse>> TIMESHARE PEOPLE ON THE MOVE:

Robert Tschupp and John Dawsey have been promoted to the posts of Vice President of Eagle County Hospitality and Vice President of Colorado Mountain Express (CME), respectively, for Vail Resorts, Inc., effective October 1.

In his new position Tschupp will oversee Vail and Beaver Creek RockResorts properties, including The Arrabelle at Vail Square, The Lodge at Vail, The Osprey at Beaver Creek and The Pines Lodge; as well as Austria Haus and The Vail Marriott and Vail Beaver Creek Resort Properties (VBCRP). Tschupp has more than 35 years of experience and joined Vail Resorts in 2009 as the Vice President and General Manager of CME, where he’s had a significant impact on the business’s trajectory and performance.

Dawsey will assume oversight of Vail Resorts’ guest transportation services division. He has 22 years of experience in the hospitality industry serving in a variety of sales and marketing leadership positions at properties across the Vail Valley, and has been with Vail Resorts since 1997. Upon joining CME in 2009, Dawsey immersed himself in the leadership of the business, leveraging his sales and marketing background to help drive CME’s growth over the last six years.

Have you been promoted or moved to a new company/location? Do you know of someone who has? Has someone been fired or demoted? Tell us about it! Send the information to The GateHouse to be included in People on the Move!
CONTACT: [email protected]

Permanent link to this article:

Getting BIGGER: September 26, 2015

It's Happy Hour at The GateHouse

RCI has added two new companies to the growing list of providers that are a part of the RCI® Affiliate Access program: IMPACTenergy, which offers energy solutions for a more sustainable community; and Cunningham Asset Recovery Services, which provides non-judicial foreclosure services.

Through an agreement with IMPACTenergy, affiliates now have access to discounted pricing on sustainability services. IMPACTenergy conducts studies to identify energy-saving opportunities, and then works with clients to implement energy- and cost-saving solutions. These services also help resorts obtain various green certifications, including LEED, Energy Star, Green Globe and the ARDA Green Sustainable Program.

Non-judicial foreclosure services have also been added to the list of services provided through RCI Affiliate Access through an agreement with Cunningham Asset Recovery Services. The company enlists industry contacts, local attorneys and title companies to offer non-judicial foreclosure services at attractive costs to management companies, owner associations, developers and lenders.

cheerleaderRCI: getting BIGGER!

Do you have tips or rumors you’d like to share? Something you’d like us to investigate or follow up on? Help fill up the Tips Jar so we can share it with the whole Timeshare World! CONTACT: [email protected]

Permanent link to this article:

The Weekly Wisecrack: September 19, 2015


Having burned through as many timeshare sales centers as they could, Buddy and Barbette decided to take their show on the road, selling a travel club program to the great unwary.

With this new and improved lifestyle their first one-night stop is in Bunkie, Louisiana. The two get dressed to impress and meet a few residents at a local motel later that evening where Bud will do the podium, telling the very small audience why timesharing is bad and why being a member of the travel club good.

Then Barbette will come in for the close. She’ll explain to the sales guests that anyone can join the club at any time they want but if they join tonight she is authorized to qualify them as fully fledged card-carrying travel agents, that they’ll earn large commission checks working from home and, naturally, they’ll enjoy and have free access to all the vacation suites they want any time of the year and worldwide…

They’re confident that in no time flat they’ll have a brand new top-of-the-line RV to replace the custom job they’re enjoying now.

(Do you “think funny”?
Leave your own caption in the
Comments if you’re so inclined…)

Permanent link to this article:

Timeshare Odds and Ends: September 19, 2015

It's Happy Hour at The GateHouse
This week the Fed decided not raise its rates, still worried about the specter of possible inflation, which means that banks, etc. can continue to borrow massive sums of money at essentially zero interest. What they and most of the money men have been saying for several years now is that inflation is essentially non-existent, but I think none of them have gone grocery shopping lately or checked out the real cost of thousands of items to the average consumer.

According to Scoop, the Consumer Price Index clearly shows the prevailing notion of no/low inflation to be false. And he takes it a step further to show you sales/marketing reps, in black and white, some facts and figures you should be paying careful attention to.

So what’s the Scoop? Should you be in panic mode? Well, that depends… See Scoop’s take on the issue at Scoop du Jour: Not an Imaginary Tale!

There’s an article by David Englander in Barron’s that you might find of interest. Titled “Diamond Resorts Is a Bargain Among Time-Share Concerns”, Englander discusses not only Diamond’s history but the reasons for the rather precipitous drop in the stock prices of timeshare’s public companies in recent months.

It starts off like this:

After worries about the global economy erupted last month, investors have grown nervous about companies tied to leisure pursuits. That includes travel, and the time-share industry, in particular, which fell on hard times during the 2008-09 recession. Shares of all four publicly traded time-share companies— Wyndham Worldwide, Marriott Vacations Worldwide, Interval Leisure Group, and Diamond Resorts International —are off sharply since earlier in the summer.

Diamond Resorts International (ticker: DRII), with a $1.8 billion market cap and 93 managed properties, is perhaps the most unpopular of the group. Its shares have fallen 30% from a June high, to a recent $24.50, and look most deserving of investor interest.

I remember a few years ago when I heard from a fellow who owned a Fairfield Resorts timeshare plan and bragged about investing in Fairfield stocks and letting that investment pay off his timeshare purchase. I don’t know how that worked out for him in the end, but I’ve always thought of it as a canny ploy.

You might want to read the rest of that article to see why Englander thinks DRII deserves your attention. Just sayin’… 😉


Have you seen the world yet?

Where are YOU going this year?


Permanent link to this article:

ITG Weekly Jukebox: September 19, 2015

Here’s something new for the younger crowd in LaLa Land, and the older indie rock/pop/punk enthusiasts among you, too. Long Island, NY band Mint State performs an energetic mashup of Death Cab For Cutie’s “Follow You into The Dark”, putting their own pop punk spin on it.

You may remember a couple of weeks ago I played A Band In Ship’s “Lose Yourself In The Deep” for you. Well, Mint State actually shares two members of that band: Nicholas Balzano, vocals and guitar, and bassist Sean Cashman. The other members of the band are Jay Tea (JT McIntosh – drums, vocals); and Matty (Matthew Drangsland, guitar and lead vocals).

Put your earbuds in and prepare to rock out!

What are you listening to tonight?

The Weekly Juke Box aims to feature good music/good fun regardless of era or genre. Send in your own favorite and if I can find a good version on YouTube I’ll post it for you! What would you like to see or hear?

Permanent link to this article:

Florida USA Timeshare News: September 19, 2015

It's Happy Hour at The GateHouse>> EASTERN USA TIMESHARE NEWS:

FORT MYERS BEACH: In 2004 the Florida Department of Environmental Protection launched the Florida Green Lodging Program as a voluntary initiative to recognize facilities in the hospitality industry that utilize efforts to conserve and protect the state’s natural resources. And the very first resort in Fort Myers Beach to join up was the venerable Pink Shell Beach Resort & Marina.

Since then the resort taken great pride in its Florida Green Lodging Designation, renewing its affiliation this year to become a 2-Palm status property with the program. And that isn’t just a matter of mouthing platitudes, either. To qualify and receive a designation in the program, facilities must actually implement numerous environmental practices in communication and education (customers, employees and public); waste reduction (reusing and recycling); water conservation; energy efficiency; and indoor air quality.

Among Pink Shell’s efforts, which have gained praise with the state of Florida, include installing a trash compactor and cardboard separator, adding an electric car charging station, implementing nature programs with an on-site master naturalist, planting 10,000 plants on the beach to prevent erosion and hosting a water conservation community event. Pink Shell also recycles all paper, glass, cardboard, electronics, cooking oil and batteries while boasting a green team that meets once a month to discuss ongoing initiatives.

It’s a GOOD thing, and the folks at Pink Shell (and property managers Boykin Management Co.) deserve a big loud KUDOS round of applause for their efforts!

animated clapping photo: Audience Clapping Applause.gif

“If you haven’t got anything nice to say about anybody, come sit next to me.” -Alice Roosevelt Longworth

Do you have tips or rumors you’d like to share (ANONYMOUSLY)? Something you’d like us to investigate or follow up on? CONTACT: [email protected]

Permanent link to this article:

Tennessee USA Timeshare News: September 19, 2015

It's Happy Hour at The GateHouse>> EASTERN USA TIMESHARE NEWS:

KNOXVILLE: Back in June I reported on a whopping big judgment assigned against Westgate Resorts for lying and cheating during a sales presentation. Remember that?

Westgate having been found guilty of engaging in intentional and fraudulent conduct, the judge presiding over the case opined that fining a company worth $1.3 billion with a smallish amount would not make them even blink an eye. No, he figured, such a company needed to be hit where it hurts to make them pay attention. So he hit the firm with damages totaling more than $700,000, including punitive damages and attorneys’ fees but that sum was later reduced by the Tennessee Court of Appeals to a mere $$half a million based on a cap imposed by the Legislature.

But the appeals court upheld the verdict itself, and even went so far as to say that the company was lucky not to face criminal charges for their antics. Even so, Westgate appealed again, this time to the Tennessee Supreme Court. That court declined to hear the case.

You can read the details of it all in this June 27 post.

What to do?

Take it to THE Supreme Court, the one in Washington D.C., that’s what! And the Westgate attorneys have dutifully filed a request for the nation’s high court to review the case.

This whole thing got started because sales reps at Westgate Smoky Mountain in Gatlinburg promised a couple certain things that they couldn’t deliver; yeah, they pitched some heat and at the end of an 8-hour ordeal the couple signed on the dotted line for about a $40,000 package. When they tried to use what had been promised they were informed that they did not qualify for it and couldn’t have it.

Oh, and also too some of the required documents accompanying the sale turned out to be inaccurate and outdated and the sales reps had promised them a foosball table, which they failed to deliver AND a cut of sales rep Robert Brian Justice and sales manager Raymond Veverka’s commissions, which they also failed to deliver.

The couple, Nathan and Patricia Overton of Dickson, TN, demanded their money back. Westgate refused. The Overtons filed a lawsuit. And that’s how we got here.

It isn’t just the money adjudged in this specific case that has Westgate doing a hail Mary to the Supreme Court, it’s something bigger than that. It’s something called “precedent”, and frankly this case ought to have every timeshare company in the U.S.A. sweating bullets. Because, as I wrote last June:

At least in Tennessee there is now a precedent case for all aggrieved parties to pursue legal action against timeshare companies under the state’s Timeshare Act and Consumer Protections Act.

In this case the CDs with outdated, incomplete contracts and other paperwork is of special importance when you consider the recent changes to timeshare regulations in Florida, where Westgate is headquartered. Some of those changes reduce the responsibility (and liability) of timeshare companies under similar circumstances, making it more difficult for timeshare owners to sue when they’ve been lied to.

Make no mistake about it, this is a high stakes issue any way you look at it.

Any bets on whether or not The Supremes will agree to review the case? The betting window is open. coffee smiley

“If you haven’t got anything nice to say about anybody, come sit next to me.” -Alice Roosevelt Longworth

Do you have tips or rumors you’d like to share (ANONYMOUSLY)? Something you’d like us to investigate or follow up on? CONTACT: [email protected]

Permanent link to this article:

Nevada USA Timeshare News: September 19, 2015

It's Happy Hour at The GateHouse>> WESTERN USA TIMESHARE NEWS

GENOA: If you’re looking for a place to hold an event or have a wedding in northern Nevada’s Carson Valley then you can’t find a better place for it than 1862 David Walley’s Hot Springs Resort and Spa, a clumsy name for a charming resort.

The resort was recently named by the Record-Courier as the No.1 choice in both the “Best Place to have an Event” and “Best Wedding Venue” categories in the “Best of Carson Valley” Awards. Winners were selected by the community in a poll located on The Record-Courier’s website. This is the second year that 1862 David Walley’s has been nominated and received awards in this competition.

This is a beautiful area, tucked in at the base of the eastern Sierra Nevada mountains just 20 minutes from Lake Tahoe and there’s a great deal to do there if you’re getting married or holding an event, though I can’t attest personally to either of those activities.

However, 1862 David Walley’s Restaurant and Saloon was named the No. 2 choice for the “Best Place to take a Date” category and I CAN personally attest to that — assuming taking one’s spouse there counts as a date. 😉

So KUDOS to Summer Winds Resorts for the honor presented to their fine resort by local lovers of all that is fine!

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth

Do you have tips or rumors you’d like to share (ANONYMOUSLY)? Something you’d like us to investigate or follow up on? CONTACT: [email protected]

Permanent link to this article:

Caribbean Timeshare News: September 19, 2015


ST. MAARTEN: Many hospitality and timeshare companies have developed extensive programs addressing environmental concerns in ways big and small. (The fact that their efforts often go hand in glove with saving the companies/resorts lots of money is just gravy, right? 😉 )

Divi Resorts is one of those companies, via its company-wide Divi Green initiative. Most recently the Divi Little Bay Beach Resort on St. Maarten completed a major step in the right direction by installing a 157kW solar electricity system on the roof of the resort’s main building. This system produces 15 to 24kW of electricity each month and will play a major role in reducing the resort’s carbon footprint.

The system was installed by OneWorld Sustainable, a company with experience in providing and maintaining photovoltaic systems for Caribbean properties. The company placed solar panels along the roof of the property’s main building, which contains one of the resort’s restaurants, the lobby, the timeshare sales office, staff offices and several meeting and event spaces. This main building will be powered by the photovoltaic system, as will the various stores in the resort’s shopping promenade. The energy generated from the system will play a major role in reducing Divi Little Bay Beach Resort’s impact on the environment.

AND it will save the resort beaucoup money over time, as electric power is very expensive in the Caribbean.

Win win, right? 😀

The installation of the solar electricity system at Divi Little Bay Beach Resort is just the beginning of the company’s solar electricity plans. Divi Resorts is currently looking into using solar electricity at all eight of its resorts on five Caribbean islands.

“If you haven’t got anything nice to say about anybody, come sit next to me.” –Alice Roosevelt Longworth

Do you have tips or rumors you’d like to share (ANONYMOUSLY)? Something you’d like us to investigate or follow up on? CONTACT: [email protected]

Permanent link to this article:

Mexico Timeshare FRAUD: September 19, 2015


EVERYWHERE: Listen up, people. Once again I’m going to send you to the following pages with the following caveat: If you are experiencing something that follows most or all of the things outlined in these pages you can be assured that you are being (or have been) scammed.

    IMPORTANT: The names of the companies/people that you personally are dealing with are really irrelevant. The con artists operating these scams change names at the drop of a hat but they are generally the same people doing the same thing over and over again. And it does not matter if they assure you that you don’t need to send any money upfront; once they have you hooked they WILL ask for money — several times and lots of it. Especially it does not matter how much you want to believe that you will somehow become the recipient of a considerable sum of cash — an amount that you KNOW is way more than your timeshare is worth (yes, you know it’s too good to be true!).

    All you have to consider is whether or not their operations follow the general outlines revealed on the above pages. If the glove fits you cannot acquit and you must reluctantly set aside your strong desire for that money they’ve promised and tell them to go perform an unnatural act on themselves (no need to be coy, Roy) or, more gently, to get on the bus Gus, slip out the back Jack, make a new plan Stan, drop off the key Lee — AND SET YOURSELF FREE!

OK. Now I’m going to highlight a couple more company and individual names associated with the Mexico timeshare scams, then below the squiggle I’ll publish the relevant information about them that shows them to be scams. Just be aware that if your search for the name of some company trying to do business with you has led you to this page, it’s a known scam. Otherwise it wouldn’t be here.

Let’s get right to it:

Here’s the squiggle. (You will also find below what you can do if you have been scammed.)
squiggly line
Read More/Less

Permanent link to this article:

Timeshare Morning Meeting: September 19, 2015

This week’s timeshare sales tip:

Don’t Ask:

REMEMBER: Assuming the timeshare rep has followed all sales protocols and the sales guest was indeed sold on all (or most) benefits and features of being an owner– and more importantly how that relates to ‘their’ vacationing lifestyle, etc.– then, without question, believe it or not, by the time the rep is ready to ‘show the money’ he/she should never have to ask the prospect for their ‘business’!

In fact, it is at this point when the sales guest becomes a ‘lay-down’ and will instead be asking the timeshare rep one or more (real) buying questions, asking the rep to show them a way they can become an owner!

If, on the other hand, that isn’t happening at this point the timeshare rep should understand that he/she missed something during the sales presentation. Whatever that was, it is not the fault of the sales guest and you can bet your last dollar that tossing out numbers (the money) followed by drops, etc. normally won’t save the day!

At the end of the day (‘pitch’) it is always the top guns in the timeshare industry who are getting the sales guest(s) to ask them to ‘let me buy’. And it is these savvy Timeshare Pros who have the highest closing ratios, the lowest rescissions and who are also laughing all the way to the bank.

Join us for a pithy morning meeting timeshare sales tip of the week, originally published in, to help you to greater success in selling timeshare. Brief and to the point, these sales training tips are designed to get you thinking, to expand your knowledge, to help you to become all that you can be in the timeshare sales arena.

Whether you’re an industry veteran or a green pea, it never hurts to brush up on your skills!

Copyright All rights reserved

Permanent link to this article:

Older posts «

» Newer posts