Northbrook, IL (March 30, 2010) – Shell Vacations LLC has received national accreditation by the Better Business Bureau (‘BBB’) with a rating of A+. The rating system uses grades from A+ to F, with pluses and minuses. The BBB rating is based on a proprietary formula that uses information known to BBB and incorporates consumer experience with the business. The formula evaluates numerous categories of information, and reflects BBB weightings as to the relative importance of each category.
Shell Vacations A+ rating represents BBB’s degree of confidence the business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns filed with the BBB. Shell Vacations LLC is the only organization in the category of timeshare to become system-wide accredited with the BBB.
Further recognition was given to Shell Vacations LLC on December 3, 2009, when they received Honorable Mention for the Better Business Bureau of Chicago & Northern Illinois’ Torch Award for Marketplace Ethics, Category II for companies with 1,000 – 7,499 employees. The 2009 competition had the largest number of nominations and entries from a wide variety of businesses with more than 1,800 nominations and only eight winners and honorable mentions.
Businesses were evaluated by a prestigious independent panel of judges from the business and academic community. Companies were judged in five categories based on their number of employees with criteria that depict high ethical standards of behavior. The award is presented to companies that “do it right” by working with their customers, suppliers and other organizations in a professional manner.
“Currently, Shell Vacations is the only organization in the category of timeshare companies with system-wide accreditation. We are excited about the recognition offered by the 2009 Torch Award Honorable Mention,” said Paul Adreani, President of Shell Vacations Club. “We continue to have a strong working relationship with the BBB and hold it in the highest regard.”
Headquartered in Northbrook, Illinois Shell Vacations is one of the nation’s most respected independent vacation ownership developers in the United States, operating 23 resorts in the U.S., Mexico and Canada. The company specializes in the sales, marketing, and hospitality management of its vacation ownership resorts as well as servicing over 125,000 owners and members.
SOURCE: Shell Vacations LLC