CARLSBAD, CA (June 28, 2011) — Grand Pacific Resort Management, a privately owned timeshare and vacation ownership management company located in Carlsbad, CA has announced the promotions of two of its key management staff.
Jay Anderson, recent recipient of General Manager of the Year in the national American Resort Development Association (ARDA) awards program, has been promoted to the position of Regional Director of Operations with Grand Pacific Resort Management. Jay will continue to be responsible for the day to day operations of all the company’s Northern California resorts (Red Wolf Squaw Valley, Red Wolf Lakeside, RiverPointe at Napa Valley, Mountain Retreat) as well as operational oversight of Grand Pacific Palisades, Carlsbad Seapointe Resort and Coronado Beach Resort.
“As Area Manager Jay has done an outstanding job leading the Northern California properties while overseeing the day to day operations as General Manager of Grand Pacific Palisades Resort,” said Nigel Lobo, Vice President of Operations for Grand Pacific Resort Management. “In his new role as Regional Director, Jay will also now assist me with the creation of Grand Pacific University. This will be a formal Mentoring Program, an internal resource to develop and grow future leaders within our organization.”
Reporting directly to Jay Anderson will be Holly Ansley who has been promoted to General Manager at Grand Pacific Palisades Resort & Hotel (Carlsbad, CA). Holly will be responsible for the day to day operations, overall financial performance, as well as maintaining high levels of service and facilities excellence at Palisades.
Holly has an extensive background in hospitality with over 16 years of management experience. She has been a General Manager for the past 10 years leading the operations at Carlsbad Seapointe Resort, Coronado Beach Resort as well as the Glorietta Bay Inn (Coronado).
Nigel Lobo says these two internal appointments are part of the company’s ongoing growth commitment to a “strategic plan of solidifying a service culture dedicated to providing memorable vacations, and surpassing the expectations of our Owners and Guests through a team of highly motivated, empowered, guest sensitive associates.”
Grand Pacific Resort Management is one of the oldest and largest vacation ownership companies based in California. Servicing over 45,000 owner-families every year, it manages over 1,000 units in California and Hawaii. For more information visit www.gprmgt.com or call Sharrie McIntosh at 760-431-8500.
SOURCE: Grand Pacific Resort Management