ORLANDO, FL (June 10, 2011) — Wyndham Vacation Ownership (WVO), the world’s largest vacation ownership company and a member of the Wyndham Worldwide family of companies (NYSE: WYN), was recently recognized for excellence in property management services at the inaugural Global Networking Expo (GNEX 2011) Awards Gala dinner organized by Perspective magazine in May.
The GNEX 2011 Best Management Company Award was given in recognition of the comprehensive management services the company provides which span the entire resort lifecycle including resort management and operations, reservation and rental services, comprehensive financial services, and association and club administration, among other services.
“Providing world-class vacation experiences and delivering exceptional service to our owners and guests is the foundation of our business,” said Geoff Richards, chief operations officer, Wyndham Vacation Ownership. “Providing best-in-class management services will continue to be a primary focus and an area of growth for our business. We are honored to be recognized for our commitment to continually exceed the expectations of our owners and guests.”
To put Wyndham Vacation Ownership’s management model into perspective, more than 6,100 resort operations associates support the management of 191 homeowner associations and 147 resorts in 29 states. On average, the company’s resorts host 55,000 guests each day, and vacation planning counselors answer more than 5,000 calls every day to help get more than 1,800 owners and their loved ones on vacation.
Wyndham Vacation Ownership’s management model is supported by its commitment to the Count On Me! service culture, where every associate makes a promise to be responsive, be respectful and to deliver great vacation experiences to owners, guests, partners, communities and to each other during every interaction. In addition, Quality Assurance audits are performed to measure compliance to high-quality standards to ensure resort safety, unit cleanliness and good working order, operational efficiency, and superior resort quality. The company’s use of green-friendly detergents, energy saving lighting and water saving devices, as well as its award-winning Wyndham Green Resort Certification Program, demonstrates Wyndham Vacation Ownership’s corporate responsibility to the communities in which it operates as well as to its guests, associates and partners.
Held at Atlantis Resort in the Bahamas, GNEX 2011 was a gathering of timeshare and fractional ownership industry professionals. The awards gala dinner recognized winners in 34 award categories and all were presented with crystal trophies.
ABOUT WYNDHAM VACATION OWNERSHIP
Wyndham Vacation Ownership, a member of Wyndham Worldwide’s (NYSE: WYN) family of companies, is the world’s largest vacation ownership business, as measured by the number of vacation ownership resorts, individual vacation ownership units and owners of vacation ownership interests. Wyndham Vacation Ownership develops, markets and sells vacation ownership interests and provides consumer financing to owners through its three primary consumer brands, CLUB WYNDHAM®, WorldMark by Wyndham, and Wyndham Vacation Resorts Asia Pacific. As of December 31, 2010, Wyndham Vacation Ownership had developed or acquired more than 160 vacation ownership resorts throughout the United States, Canada, Mexico, the Caribbean and the South Pacific that represent approximately 20,500 individual vacation ownership units and more than 800,000 owners of vacation ownership interests. Wyndham Vacation Ownership is headquartered in Orlando, Fla., and is supported by approximately 13,300 employees globally.
SOURCE: Wyndham Vacation Ownership