Scottsdale, AZ. (November 17, 2011) — Concord Servicing Corporation, a premier third-party loan servicing and collections provider, announced yesterday that it has launched its new debt- recovery brand, Blackwell Recovery.
Blackwell Recovery < http://www.blackwellrecovery.com> was created to provide a more effective recovery solution for severely delinquent debt from today’s consumers, who have become increasingly desensitized to standard debt-collection methods. Dubbed “debt collection for the new generation of American consumers,” Blackwell promises a new approach that combines technology solutions and education to empower debtors to take control of their debt.
The proprietary Blackwell system aims to re-establish dialogue with debtors, which is half the battle in any collections strategy. Among the many innovative tools offered by Blackwell Recovery is a dedicated website with unique tools and debt-management information designed to empower consumers to take control of their payment problems. This unique approach emphasizes consumer education along with compliance.
This consumer-focused approach, matched with responsive service from multilingual and multicultural staff members, will result in higher debt repayment overall.
For clients of Blackwell Recovery, the technology includes customized debt recovery strategies < http://www.blackwellrecovery.com> , dedicated compliance officers, extensive real-time reporting, and data integrity with off-site back-up storage.
“The launch of Blackwell Recovery marks a new milestone for Concord Servicing. Our decades of successful debt collection experience, and extensive research on debtor behaviors today, revealed an urgent need for a refreshed approach to debt recovery,” said Concord CEO Robert Bertrand. “Blackwell stands alone as the only recovery team with experience in the vacation ownership industry offering this modern technology-based debt recovery system.”
To learn more about Blackwell Recovery, visit www.blackwellrecovery.com
About Concord Servicing
Well known as the premier loan service provider within the timeshare industry since 1988, Concord maintains a strong emphasis on utilizing technology to obtain efficiency, accuracy and flexibility to respond to client needs. Serving both US and non-US clients, Concord has expanded the variety of asset classes it serves to include many different types of consumer installment receivables. For more information, visit www.concordservicing.com.
800.685.8736 ext. 1016
SOURCE: Concord Servicing Corporation