Vancouver, British Columbia (April 22, 2014) — Club Intrawest, a boutique private vacation Club with 9 locations across North America, was recently awarded the American Resort Development Association’s Circle of Excellence award for Excellence in Customer Service.
According to ARDA, the “Circle of Excellence awards honor those that have attained the very highest level of excellence in the resort industry and whose accomplishments and dedication spur the industry to new heights”.
“We couldn’t be more proud of this accomplishment” says Club Intrawest President Trevor Bruno. “Our mission is to help Members create the best vacations of their lives and it’s very rewarding to be recognized for these efforts. All of our 450 Team Members contribute to this mission and this award is a reflection of their dedication to providing our Members and guests with the best service possible.”
“We realize that good vacations are hard to forget and great vacations stay with you forever” continues Bruno. “Team Members at Club Intrawest are all about great vacations. The best, in fact. That’s what we do – help our Members create the best vacations of their lives.”
Club Intrawest Members have some of the highest satisfaction rates in the vacation ownership industry as reflected in the results of the 2013 post vacation surveys. 93.1% of Club Members responded that their expectations had been met or exceeded when asked how satisfied they were with their overall Club Intrawest vacation experience.
PRESS RELEASE SOURCE: Club Intrawest