Brooksville, FL & Grand Junction, CO (September 10, 2014) — Aspen National Collections, the timeshare/shared ownership industry’s premier collection agency, is now a Professional Practices Management System Certified Agency. ACA International (ACA), the world’s largest international trade association for debt collection companies, notified Aspen that they successfully completed the process to become Certified through the ACA Professional Practices Management System (PPMS) program on Sept. l, 2014.
“Of the approximately 4,100 collection agencies in the US, less than one percent have this designation,” observes Aspen’s Arthur “Buzz” Waloch. “I’m proud to say, we are the ONLY agency in the timeshare business that is ACA PPMS certified.”
To become certified through ACA’s PPMS program, a collection agency must complete a rigorous application and audit process. Certified agencies must meet program requirements including developing an individualized professional practices system of management for their agency, creating supporting documents such as a company manual and submitting specific business records to an independent auditor to assure compliance with the program’s high standards for collection agency operations. Periodic audits are conducted for an agency to maintain their certified status.
Agencies certified through the ACA Professional Practices Management System are dedicated to professional business practices and quality assurance and are therefore highly qualified to provide credit grantors with the expert collection services needed in today’s competitive business world.
About Aspen National Collections
Aspen National Collections is a national agency with specialized expertise in consumer debt collections activities for companies involved in timeshare or vacation ownership resorts. Professional collectors are carefully trained in reminding owners/members of the value of their vacation purchase. They are skilled at performing their work in a firm, assertive manner, while adhering to Aspen National’s commitment to high ethical standards. Aspen customizes collection programs to fit the resort’s needs and prides itself on working every account to the fullest. For more information, contact Buzz Waloch at 760-840-9678, firstname.lastname@example.org or David Combs at 970-250-6592, email@example.com. Visit AspenNational.com for more information.
About ACA International
Founded in 1939, ACA International has approximately 5,000 members, including third-party collection agencies, attorneys, credit grantors and vendor affiliates. Headquartered in Minneapolis, ACA International serves members in the United States, Canada and 58 other countries worldwide. For more information visit their Web site at www.acainternational.org .
PRESS RELEASE SOURCE: Aspen National Collections
Media Contact for Aspen:
Sharon Scott, RRP