ORLANDO, FL (September 1, 2015) — Recently Festiva, the developer for the Festiva hotel and resort properties and the Festiva Adventure Club, was selected as the “Best in Orlando” in the Hospitality Services industry. The company received this award as a result of significant efforts toward continuous improvement in the area of service to its members, as well as for its ongoing dedication to serving its local communities.
Lance Croft, COO and Senior Vice President of Marketing at Festiva, states: “We’ve always been active in the community, from volunteer work to participation in the Timeshare Advisory Board at the University of Central Florida. And while we’re happy to receive recognition for these contributions, as well as for our efforts to provide great customer service, we’re also excited about the customer service-oriented initiatives we’re planning to launch this fall.”
Festiva began a flexible endowment fund in 2006 with the intent of providing permanent charitable resources for all the communities where Festiva employees live and work, and to respond to extraordinary global events.
A group of Festiva employees has worked tirelessly over the past several months to develop new opportunities to engage members and to create pathways and tools to improve service, in line with the company’s goal to always provide the best service possible to its members. These tools and initiatives are expected to launch in the coming weeks.
Festiva is a family of boutique vacation ownership resorts located in some of the most popular destinations in the United States and Caribbean. Along with efforts to support local communities where the company operates, do things because they’re right, and be better today than yesterday, Festiva constantly looks for new ways to offer exciting vacation opportunities to its members, while treating every guest like family. More information at http://www.festiva.com. #Festiva #FestivaAdventureClub
PRESS RELEASE SOURCE: Festiva
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